Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Travis Vincent

Robinson

Summary

Dynamic sales associate with proven success at Home Depot, excelling in customer service and teamwork. Recognized for boosting customer satisfaction through effective problem-solving and product knowledge. Certified forklift operator, adept at thriving in fast-paced environments while ensuring operational efficiency and reliability. Committed to fostering customer loyalty and enhancing store performance.


Successful Sales associate with multiple awards for costumer service, product knowledge, and effective working skills. I am always pushing myself to be the best I can be in every opportunity I can no matter the time or place. I will always do my best to make sure goals, Tasks or requirements are met and go above the standard.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Home Depot
03.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.

Sales Associate

Brookshires Grocery
07.2019 - 08.2020
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

High School Diploma -

Robinson ISD
Robinson, TX

Skills

  • Certified forklift operator
  • Certified reach truck operator
  • Certified order picker operator
  • Customer service
  • Teamwork and collaboration
  • Effective time management
  • Analytical problem-solving
  • Results-driven
  • Adapt to diverse groups
  • Versatile in dynamic environments
  • Reliable and accountable

Accomplishments

  • Sales associate MVP of the southern gulf division
  • Awarded “Employee of the Month” once in 2021 and then twice in 2023
  • Platinum award winner, and building on second platinum award

Certification

Forklift Certification - 2021

Reach Truck (Standup Forklift) Certification - 2023

Order Picker Machine Certification - 2021

Electric Pallet Jack Certification - 2023

Timeline

Sales Associate

Home Depot
03.2021 - Current

Sales Associate

Brookshires Grocery
07.2019 - 08.2020

High School Diploma -

Robinson ISD

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