Travis Webb
Bowie,MD
Summary
Hardworking with over 10 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history. Dedicated and responsible with over 20 years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process.
Overview
2021
2021
years of professional experience
Work History
Driver
Estes
Richmond, VA
01.2019 - 03.2020
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
Driver
Admiral Elevator
Baltimore, MD
06.2017 - 07.2019
- Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
- Collected Elevator and escalator parts and correctly secured load in order to uphold safety standards and reduce damage.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Documented daily mileage, gas and other data.
- Drove trucks to and from job sites to deliver workers and supplies.
Customer Service Representative
Quality Automotive
Brooklyn, MD
06.2016 - 05.2017
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Delivered service and support to each customer, paving way for future business opportunities.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
Customer Service Associate
NAPA Auto Parts - Genuine Parts
Ellicott City, MD
06.2015 - 04.2016
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Educated customers on special pricing opportunities and company offerings.
- Documented conversations with customers to track requests, problems and solutions.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
Driver
Advant edge solutions
Delaware
Education
High School Diploma -
Meade Senior High School
Hanover Md05.1999
Associate of Arts - Pastoral Studies
Ohio Christian University
Circleville, OH09.2018
Skills
- Safe driving techniques
- Box trucks and stake body vehicles expertise
- Driving and transportation
- Passenger support
- Route management
- Safety protocols
- Time management
- Relationship building
- Teambuilding
- Organization
- Friendly, positive attitude
Timeline
Driver
Estes
01.2019 - 03.2020
Driver
Admiral Elevator
06.2017 - 07.2019
Customer Service Representative
Quality Automotive
06.2016 - 05.2017
Customer Service Associate
NAPA Auto Parts - Genuine Parts
06.2015 - 04.2016
High School Diploma -
Meade Senior High School
Associate of Arts - Pastoral Studies
Ohio Christian University
Driver
Advant edge solutions