Travis Williams
Summary
Account manager with 11 years of experience driving revenue growth through consultative sales and long-term relationship management. Proven track record of aligning technical and product solutions with client business goals, leveraging market insights and vendor partnerships to deliver high-value solutions.
Overview
11
11
years of professional experience
Work History
Account Manager
Best Buy
Bridgewater, New Jersey
01.2023 - Current
- Delivered $1.9M in revenue at 19% overall sale margin.
- Managed portfolio of 50+ clients, ensuring alignment with their goals and addressing procurement needs.
- Handled client escalations to efficiently resolve issues and maintain satisfaction.
- Collaborated with vendor partners to enhance revenue generation.
- Maintained thorough CRM documentation to track record of sales and margin growth.
In-Home Consultant
Best Buy
Bridgewater, New Jersey
05.2020 - 12.2022
- Managed a $1.4M book of business as the primary advisor for high-value accounts.
- Negotiated pricing and solution structures, enhancing profitability for high-value accounts.
- Fostered long-term client relationships, resulting in increased repeat business.
- Reviewed customer feedback to refine service strategies and tailor product recommendations.
- Maintained accurate inventory levels across active projects.
Premium Vendor Specialist
Best Buy
Bridgewater, New Jersey
09.2017 - 05.2020
- Generated $1.3M in revenue through company's offerings
- Managed full sales lifecycle.
- Developed strong relationships with vendors including Viking, Thermador, and Monogram to enhance product offerings.
- Coordinated scheduling and delivery of orders to ensure timely fulfillment.
- Maintained detailed records of client interactions to facilitate effective follow-up.
Vendor Program Lead (Sony)
Best Buy
Bridgewater, New Jersey
05.2015 - 09.2017
- Ranked in top 5% of company Sony sales
- Generated $1.6M in revenue.
- Increased revenue for vendor by 22%
- Acted as the primary liaison between vendor and internal team.
- Maintained accurate inventory levels for Sony products to support sales initiatives.
Education
BBA - Business Administration
Strayer University
Associate of Science - Business Administration
Raritan Valley Community College
Skills
- Account Retention & Renewal
- Client Onboarding
- Customer Relationship Development
- Margin & Profitability Management
- Project Management
- KPI Tracking
- Cross functional & Operational Coordination
- Vendor Collaboration
- CRM Tools
- Microsoft Office
Accomplishments
- Achiever's 2016, 2017
- $1M Writer
- Top 10% in Market
Timeline
Account Manager
Best Buy
01.2023 - Current
In-Home Consultant
Best Buy
05.2020 - 12.2022
Premium Vendor Specialist
Best Buy
09.2017 - 05.2020
Vendor Program Lead (Sony)
Best Buy
05.2015 - 09.2017
BBA - Business Administration
Strayer University
Associate of Science - Business Administration
Raritan Valley Community College