Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis Williams

Hillsborough

Summary

Account manager with 11 years of experience driving revenue growth through consultative sales and long-term relationship management. Proven track record of aligning technical and product solutions with client business goals, leveraging market insights and vendor partnerships to deliver high-value solutions.

Overview

11
11
years of professional experience

Work History

Senior Consultant

Best Buy
Bridgewater Township, NJ
12.2022 - Current
  • Managed a portfolio of 75+ accounts, maintaining a deep understanding of goals and procurement needs resulting in $1.9 million as Senior Consultant for high-value accounts within the year.
  • Built 10-15 client proposals weekly, owning each from start to finish which helped in generating $1.9M in revenue annually with 100% targets met.
  • Maintained 100% product availability across all projects by tracking inventory weekly.
  • Coordinated directly with vendors to secure delivery windows and resolve supply issues before they impacted clients.
  • Conducted 10 on-site consultations weekly to assess space constraints and technical requirements for custom installations.

Consultant

Best Buy
Bridgewater Township, NJ
05.2021 - 12.2022
  • Managed portfolio of 50+ clients, achieving $1.4m in revenue with 100% performance targets met.
  • Identified patterns in customer feedback to refine team approach and reduce repeat complaints.
  • Developed 5+ proposals weekly, integrating hardware installation and warranty coverage based on client budgets which helped in generating $1.4m in revenue.
  • Resolved escalated issues within the same day, keeping projects on schedule.
  • Coordinated between installation team and clients to ensure seamless setup and post-sale support.

Premium Vendor Specialist

Best Buy
Bridgewater Township, NJ
09.2017 - 05.2021
  • Generated $1.3 million in annual revenue by exceeding targets.
  • Built long-term relationships with clients to acquire repeat business.
  • Owned vendor scheduling and delivery coordination, acting as primary contact for rescheduling.
  • Consistently delivered solutions focused on customer needs, surpassing established targets.
  • Ensured accurate handoffs by keeping meticulous records of all client interactions and transactions.

Vendor Program Lead (Sony)

Best Buy
Bridgewater, New Jersey
05.2015 - 09.2017
  • Maintained accurate inventory through regular stock checks, preventing fulfillment issues.
  • Trained new staff on product knowledge and customer service, accelerating their readiness for customer interactions.
  • Conducted regular checks on product displays to ensure compliance with company standards.
  • Achieved top 5% ranking in company-wide Sony sales performance.
  • Generated $1.6 million in revenue through effective sales strategies.

Education

Bachelor of Business Administration - Business Administration

Strayer University

Associate of Science - General Business

Raritan Valley Community College

Skills

  • Account retention and renewal
  • Client onboarding
  • Customer relationship management
  • Margin and profitability oversight
  • Project management
  • KPI tracking
  • Cross-functional coordination
  • Vendor collaboration
  • CRM proficiency
  • Microsoft Office suite

Timeline

Senior Consultant

Best Buy
12.2022 - Current

Consultant

Best Buy
05.2021 - 12.2022

Premium Vendor Specialist

Best Buy
09.2017 - 05.2021

Vendor Program Lead (Sony)

Best Buy
05.2015 - 09.2017

Associate of Science - General Business

Raritan Valley Community College

Bachelor of Business Administration - Business Administration

Strayer University