Retail Sales Associate Cashier
Dicks Sporting Goods
2024 - 2025
- Provided expert assistance in product selection and responded to inquiries, ensuring a seamless shopping experience.
- Maintained cash drawer integrity while processing transactions accurately and efficiently at the cash register.
- Coordinated efforts with team members to strategically arrange merchandise displays, focusing on aesthetic presentation and optimal stock management.
- Implemented and maintained cleanliness standards on sales floor to support positive customer interactions.
- Delivered exceptional service to engage customers, strengthen relationships, and encourage ongoing patronage.
- Studied and implemented store policies and procedures to facilitate accurate information dissemination and resolve customer issues promptly.
- Implemented systematic organization and cleanliness protocols within the store to promote a positive customer interaction.
- Achieved high customer satisfaction by streamlining purchase processes. Enhanced shopping experience through effective item location assistance. Increased customer loyalty by driving participation in reward programs.
- Oversaw transaction handling during peak periods, prioritizing accuracy and quality of service delivery.
- Oversaw functionality of POS systems and performed cash drawer reconciliations to uphold financial integrity.
- Analyzed customer feedback and implemented changes to streamline checkout, resulting in reduced wait times and a more enjoyable shopping experience.
- Managed customer returns and exchanges, addressing and resolving issues with efficiency and professionalism.
- Assessed customer requirements and provided tailored product recommendations to enhance satisfaction and meet specific needs.
- Managed end-of-shift cashout processes, adhering to store policies while guaranteeing accuracy in cash counts and receipt management.
- Executed targeted promotions of store loyalty program, leading to increased membership sign-ups and customer loyalty.
- Monitored and verified cash drawer accuracy, maintaining financial integrity and trust.