Summary
Overview
Work History
Education
Skills
Websites
Certification
Volunteer Work and Community Involvement
Awards
Speaking Engagements
Languages
Software
Work Availability
Accomplishments
Affiliations
Work Preference
Quote
Interests
Timeline
Receptionist
Scott Stevens

Scott Stevens

Information Technology and Security Leader
Fort Wayne,Indiana

Summary

With an MBA in IT Management, an MS in Cyber Operations and Resilience, and active certifications including CISSP, CISM, ITIL, AI, and PMP, I bring over 25 years of IT experience, including 13 years of leadership managing teams of up to 30 professionals. I specialize in aligning IT strategies with organizational objectives, implementing robust security programs, and driving operational efficiency. My expertise includes developing policies and processes that enhance compliance and risk management, securing infrastructures, and empowering teams to achieve both personal growth and organizational success.

Overview

26
26
years of professional experience
12
12

Certifications

Work History

Director of IT Infrastructure and Security

Physicians Health Plan
Fort Wayne, Indiana
08.2023 - Current
  • Led the design and execution of a comprehensive HIPAA-compliant security program, aligning with CFR Title 45 and NIST 800-53 standards to ensure robust data protection and regulatory compliance.
  • Directed IT personnel alignment strategies, increasing accountability and ownership to support organizational objectives and enhance overall team performance, leveraging Information Governance and ITILv4 service management standards.
  • Established an Agile software development lifecycle, integrating Scrum best practices and OWASP security auditing into deployment pipelines to ensure secure and efficient software delivery.
  • Overhauled Enterprise Risk Management (ERM) policies to align with the ISO 31000 framework, strengthening risk assessment, mitigation strategies, and organizational resilience.
  • Oversaw IT infrastructure budgeting and resource allocation to optimize operations and support strategic growth initiatives.
  • Collaborated with executive leadership to align IT strategy with organizational goals, ensuring technology investments deliver measurable business value.

Director of IT Servers and Systems NA

Western Power Sports
Boise, Idaho
08.2020 - 05.2023
  • Directed the development and execution of an enterprise-wide technology blueprint, implementing zero-trust network architecture, XDR/EDR systems, Azure File Storage, AWS Virtual Private Cloud, and M365 tenant migration to enhance security, scalability, and operational efficiency.
  • Led strategic IT budgeting, aligning resource allocation with organizational priorities, and optimizing expenditure to deliver maximum ROI on technology investments.
  • Built and developed a high-performance IT team, implementing professional development programs, and fostering a culture of accountability and excellence to meet and exceed organizational objectives.
  • Designed and deployed advanced monitoring systems, significantly reducing system downtime, accelerating issue resolution, and enhancing overall operational reliability.
  • Managed vendor relationships, ensuring timely delivery of project components, negotiating contracts, and resolving escalations to maintain seamless project execution.
  • Developed and implemented a robust business continuity plan, integrating disaster recovery strategies to safeguard critical operations, and ensure resilience during disruptions.
  • Oversaw IT procurement and lifecycle management, ensuring alignment with security protocols and compliance requirements, while supporting long-term organizational growth.

Senior Network and Systems Administrator

Stinker Stores
Boise, Idaho
12.2017 - 08.2020
  • Managed relationships with multiple third-party service providers to ensure seamless service delivery, timely issue resolution, and adherence to SLAs.
  • Monitored network data management, ensuring optimal server functionality and disk space availability for peak performance.
  • Configured WAN and LAN routers and equipment, optimizing network architecture for enhanced connectivity and performance.
  • Utilized diagnostic tools and methodologies to diagnose and resolve network issues, improving system reliability and minimizing downtime.
  • Directed disaster recovery planning and testing, collaborating with internal teams and external vendors to ensure robust business continuity strategies.
  • Oversaw technical support/help desk operations, fostering exceptional client service and efficient issue resolution.
  • Enforced stringent system and network security protocols, mitigating risks, maintaining corporate standards, and ensuring PCI regulatory compliance.

IT Infrastructure and Security Consultant

Independent Consultant
Boise, Idaho
05.2012 - 12.2017
  • Advised businesses on security and network configurations, delivering vCIO and vCISO services to enhance strategic IT alignment and cybersecurity readiness.
  • Installed networks, systems, and applications to support new building setups and organizational moves, ensuring seamless transitions, and operational efficiency.
  • Designed and developed websites tailored to customer needs, enhancing their online presence and business capabilities.
  • Provided targeted technical education to displaced workers and military veterans, equipping them with the skills to pass certifications in networking, systems, and security domains.
  • Organized disaster recovery testing and project management, with a focus on risk mitigation strategies and business continuity.
  • Maintained and troubleshot network and system hardware and software, driving improvements in operational efficiency and reliability.
  • Enforced robust system and network security standards to meet corporate and regulatory compliance requirements.

Operations Manager

Marty’s Windows and Doors
Huntington Beach, California
08.2007 - 05.2012
  • Oversaw all operational aspects of construction and improvement projects, including project initiation, budgeting, resource allocation, and scheduling, ensuring timely and successful completion within defined constraints.
  • Provided strategic leadership, training, and mentorship to staff, fostering a high-performance culture focused on professional growth, efficiency, and collaboration.
  • Streamlined workflows and operational processes to improve project delivery and enhance customer satisfaction.
  • Collaborated with stakeholders to align project objectives with business goals, ensuring seamless execution and adherence to quality standards.

Electronics Technician Second Class (ET2)

USN
San Diego, California
11.1999 - 11.2007
  • Directed all aspects of IT operations aboard the USS Denver and the Naval Medical Center San Diego, including network management, disaster recovery planning, IT security, and policy development, ensuring the seamless operation of mission-critical systems in high-pressure environments.
  • Managed cross-department IT projects across multiple facilities, coordinating with diverse teams to meet strict military specifications, schedules, and compliance standards.
  • Configured and maintained secure communication systems and networks, ensuring the availability and integrity of sensitive data for operational readiness and healthcare delivery.
  • Led the implementation and maintenance of disaster recovery systems, preparing IT infrastructure to support continuity during emergency operations, or system failures.
  • Delivered end-user training and support on cutting-edge technologies, enhancing technological literacy and operational efficiency across shipboard, and medical personnel.
  • Performed routine and emergency maintenance of network and systems hardware, achieving high availability and robust security measures to support medical and operational missions.
  • Collaborated on classified and unclassified projects, ensuring adherence to DoD security protocols, while enhancing IT infrastructure to meet evolving mission needs.
  • Oversaw secure data transfer and storage protocols in a healthcare setting, supporting compliance with HIPAA-equivalent military standards to protect patient and personnel data.

Education

PhD - IT Management

Indiana State University
01.2027

MS - Cyber Operations and Resilience

Boise State University
05.2024

MBA - Information Technology Management

Western Governors University
05.2022

BS - Information Technology

Western Governors University
05.2017

Skills

  • Leadership and Team Building
  • Strategic Planning and Execution
  • Cybersecurity Expertise
  • Risk and Compliance Management
  • Infrastructure and Cloud Management
  • Disaster Recovery and Business Continuity
  • Project and Program Management
  • Software Development and Agile Practices
  • Technical Proficiency
  • Communication and Stakeholder Management
  • Educational and Advisory Roles
  • Certifications and Continuous Learning

Certification

  • Certified Information Systems Security Professional (CISSP), #1603525
  • Certified Information Security Manager (CISM), #1603525
  • Project Management Professional (PMP), #3535679
  • Information Technology Information Library (ITIL) 4.0, #GR671523492SS
  • Microsoft Certified Systems Expert (MCSE) - Core Infrastructure, #14393957
  • Azure Artificial Intelligence, #14393957 CompTIA A+, #COMP001020907017
  • Cisco Certified Network Professional (CCNP) – Routing and Switching, #CSCO12875217
  • Juniper Network Certified Internet Associate (JNCIA), #JPR00269169
  • Microsoft Certified Systems Associate (MCSA) – Server 2012, #MS0616205662
  • CompTIA Security+, #COMP001020907017
  • CompTIA Project+, #COMP001020907017
  • CompTIA Network+, #COMP001020907017

Volunteer Work and Community Involvement

  • Board of Directors Member, McMillen Health, Active
  • Cybersecurity Advisory Board Member, Indiana Institute of Technology, Active
  • Adjunct Professor, Information Technology Graduate Studies, Indiana Institute of Technology, Active
  • Adjunct Professor, Information Technology and Security, Ivy Tech, Active

Awards

  • Naval Achievement Medal
  • Humanitarian Service Ribbon
  • Armed Forces Expeditionary Ribbon
  • Good Conduct Medal
  • Iraq Campaign Medal
  • Enlisted Surface Warfare Specialist

Speaking Engagements

Panelist – Disaster Recovery / Business Continuity, Resilient Infrastructure Conference

Speaker - Priority Health, Digital Services

Speaker - Physicians Health Plan, Security Culture Awareness

Languages

English
Native language
Spanish
Beginner
A1

Software

SolarWinds

ServiceNow

Ivanti

Microsoft Project

Jira

Smartsheet

CrowdStrike

Cortex XDR

SentinelOne

Palo Alto Networks

Cisco Firepower

Fortinet

Check Point

Nessus

Qualys

Okta

Azure AD

Duo Security

Microsoft Sentinel

BitLocker

Azure

AWS

Azure Resource Manager

Azure File Storage

AWS S3

Microsoft 365

Wireshark

Cisco IOS

JunOS

Cisco ASA

PaloAlto

Git

GitHub

Azure DevOps

OWASP ZAP

Veeam Backup & Replication

Azure Backup

HTML

CSS

JavaScript

Laravel

PHP

SSL/TLS Tools

Canvas

Windows Server

Linux

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft SQL Server

Microsoft Dynamics

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Led teams of up to 30 professionals, fostering a high-performance culture and promoting professional development, resulting in measurable improvements in team productivity and morale.
  • Established a high-performing IT team at Western Power Sports, delivering multiple successful infrastructure and security projects.
  • Spearheaded the implementation of a HIPAA-compliant security program at Physicians Health Plan, ensuring alignment with CFR Title 45 and NIST 800-53 standards.
  • Engineered an enterprise-wide technology blueprint at Western Power Sports, including zero-trust network architecture, XDR/EDR systems, Azure File Storage, AWS Virtual Private Cloud, and M365 tenant migration, enhancing security and operational efficiency.
  • Overhauled Enterprise Risk Management (ERM) policies, aligning them with ISO 31000 to strengthen risk assessment and mitigation strategies.
  • Reduced system downtime by deploying advanced monitoring systems and streamlining IT operations, ensuring faster problem resolution.
  • Enhanced IT personnel alignment by implementing accountability frameworks based on Information Governance and ITILv4 standards, boosting organizational efficiency.
  • Implemented robust disaster recovery and business continuity plans, ensuring resilience against disruptions and meeting compliance requirements such as HIPAA and PCI DSS.
  • Designed and maintained secure communication and network systems in high-pressure environments, including aboard the USS Denver and Naval Medical Center San Diego.
  • Successfully managed vendor relations and IT procurement processes, ensuring timely delivery of project components and adherence to budget constraints.
  • Directed IT infrastructure projects across multiple facilities, achieving timely delivery and alignment with strategic objectives.
  • Provided targeted technical training to displaced workers and military veterans, equipping them with skills to pass certifications in networking, systems, and security domains.
  • Mentored team members and cultivated collaborative environments to achieve dynamic business objectives and enhance staff capabilities.
  • Established an Agile software development lifecycle at Physicians Health Plan, integrating Scrum best practices and OWASP security auditing into the deployment pipeline.
  • Successfully integrated IT infrastructure and services during organizational moves and expansions, ensuring seamless transitions with minimal downtime.
  • Monitored and optimized network architecture, improving connectivity and system reliability in various roles, including Senior Network and Systems Administrator at Stinker Stores.
  • Configured WAN and LAN routers and managed large-scale IT operations to support business objectives.
  • Designed and delivered custom websites for clients during consulting engagements, enhancing their online presence and business operations.
  • Earned multiple military awards, including the Naval Achievement Medal, Iraq Campaign Medal, and Enlisted Surface Warfare Specialist designation.
  • Selected as a panelist for the Disaster Recovery / Business Continuity session at the Resilient Infrastructure Conference.
  • Active Board Member of McMillen Health and Cybersecurity Advisory Board Member at Indiana Institute of Technology.
  • Adjunct professor, providing graduate-level instruction in cybersecurity and mentoring future IT leaders.

Affiliations

  • Indiana Institute of Technology
  • McMillen Health
  • ISACA
  • ISC2

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company Culture

Quote

Opportunity is missed by most people because it is dressed in overalls and looks like work.
Thomas Edison

Interests

Supporting and Mentoring

Learning

Timeline

Director of IT Infrastructure and Security

Physicians Health Plan
08.2023 - Current

Director of IT Servers and Systems NA

Western Power Sports
08.2020 - 05.2023

Senior Network and Systems Administrator

Stinker Stores
12.2017 - 08.2020

IT Infrastructure and Security Consultant

Independent Consultant
05.2012 - 12.2017

Operations Manager

Marty’s Windows and Doors
08.2007 - 05.2012

Electronics Technician Second Class (ET2)

USN
11.1999 - 11.2007

PhD - IT Management

Indiana State University

MS - Cyber Operations and Resilience

Boise State University

MBA - Information Technology Management

Western Governors University

BS - Information Technology

Western Governors University
Scott StevensInformation Technology and Security Leader