Tra'Vyon Johnson

• Delivered personalized customer service and product recommendations across technology, office supplies, and business solutions

• Assisted customers with printing, copying, and digital service needs while maintaining confidentiality and attention to detail

• Operated point-of-sale system, processed transactions, returns, and rewards program enrollments accurately

• Maintained organized merchandise displays and ensured stock was replenished and compliant with promotional standards

• Communicated effectively with team members and management to meet sales goals and resolve customer concerns

• Applied multitasking and problem-solving skills in a fast paced retail environment with professionalism and urgency

• Conducted internal and external investigations, including review of video footage, incident reporting, and evidence collection

• Apprehended shoplifters in accordance with company policy and local law while ensuring safety and professionalism

• Maintained detailed documentation of incidents, interviews, and recoveries for potential legal proceedings

• Worked closely with law enforcement and store management on case resolution and prosecution support

• Trained staff on theft prevention, safety awareness, and procedural compliance

• Demonstrated sound judgment, discretion, and ethical conduct in sensitive situations involving the public and employees

Active Duty, 2020–2024

• Trained and served as an infantryman, executing tactical operations, weapons handling, and team-based security missions in high-stress environments

• Transitioned into an administrative clerk role, managing personnel files, daily reports, and sensitive data with accuracy and confidentiality

• Coordinated logistics and maintained operational records essential to unit readiness and mission planning

• Adapted between combat fieldwork and office administration with discipline, leadership, and attention to detail

• Awards: Army Achievement Medal, Army Good Conduct Medal

• Cooked over $200,000 worth of meals for customers and staff.
• Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
• Cooked food to order adhering to company quality standards.
• Distributed prepared food to servers.
• Planned and prepared schedules for food preparation.

• Answered customer questions and provided store information.
• Used suggestive selling techniques to promote add-on sales.
• Worked closely with front-end staff to assist customers.
• Trained new team members in cash register operation, stock procedures, and customer services.