Tray V A Z Q U E Z
Wilmington,DE
Summary
Fitness management professional with a proven track record in team leadership, sales growth, and daily operations across gym and retail environments. Experienced in staff development, training program design, and member engagement strategies that improve retention and drive revenue. NASM Certified Personal trainer with CPR/AED certification, dedicated to building safe, results-driven fitness experiences.
Overview
5
5
years of professional experience
4043
4043
years of post-secondary education
1
1
Certification
Work History
Assistant General Manager
The Vitamin Shoppe
09.2023 - Current
- Led daily operations, sales execution and customer experienceenhancementsRecruit, trained, and managed staff to meet and exceed performancegoalsMaintained deep knowledge of product lines and operations toensure smooth performanceImplemented local sales strategies, achieving multiple months of achieved sales goals
- Assisted in daily store operations and ensured compliance with company policies.
- Managed inventory levels and organized product displays for optimal visibility.
Personal Trainer
Vasa Fitness
12.2022 - 09.2023
- Led daily operations, sales execution and customer experience enhancements
- Recruit, trained, and managed staff to meet and exceed performance goals
- Maintained deep knowledge of product lines and operations to ensure smooth performance
- Implemented local sales strategies, achieving 13 consecutive months of sales targets.
- Designed and delivered individual fitness programs based on assessments
- Instructed group fitness classes, increasing average attendance and retention
- Promoted personal training services, contributing to location-wide revenue goals
- Collaborated with fitness leadership to enhance client engagement
- Motivated clients through positive reinforcement and goal-setting strategies.
- Maintained cleanliness and organization of gym equipment and training areas.
Assistant General Manager
VASA Fitness
05.2021 - 12.2022
- Oversaw gym operations, ensuring positive and safe environment for members and staff
- Coached and mentored employees, improving KPIs in service and sales
- Achieved sales goals for 12 consecutive months, including breaking an 18-month sales drought
- Delivered fitness programming support and client consults as needed
Education
Associate - Marketing
DELAWARE TECH
High school Diploma -
WILLIAM PENN HIGH SCHOOL
Skills
- Fitness Facility Operations
- Staff training and development
- Member Engagement & Retention
- Strength Program Design
- Personal & Group Training
- Customer Relationship Management
- Sales & Revenue Growth
Certification
- NASM Certified Personal Trainer, 05/25
- CPR/AED
Timeline
Assistant General Manager
The Vitamin Shoppe
09.2023 - Current
Personal Trainer
Vasa Fitness
12.2022 - 09.2023
Assistant General Manager
VASA Fitness
05.2021 - 12.2022
Associate - Marketing
DELAWARE TECH
High school Diploma -
WILLIAM PENN HIGH SCHOOL