Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Traylon Barnes

Irving,TX

Summary

Results-driven Sales Manager bringing 10+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Customer/Customer/Sales Manager

Liberty Mutual
Irving, TX
05.2022 - Current
  • Coached, developed and motivated team to achieve revenue goals.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Employed cold calling, prospecting and networking to land new customers and penetrate new markets.

Ramp Service Agent

American Airlines
Dallas, TX
01.2022 - Current
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Connected electrical power units and service hoses to aircraft.
  • Operated equipment to support on-ground operations in between flights.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Collected, sorted and checked baggage tags against flight lists.

Sales Lead Manager

AllState
Coppell, TX
06.2020 - 05.2022
  • Responded to questions from customers after presenting key details about company's products and services.
  • Performed sales consultations and educated clients on products and services.
  • Worked jointly with team members to assist with closing of leads.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Tracked monthly sales to generate reports for business development planning.

Retail Business Manager

Spectrum
Euless, TX
03.2018 - 06.2020
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Achieved company growth and brand development through market expansion and sales.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.

Hotel Reservation Manager

Hotels.com
Irving, TX
03.2012 - 03.2018
  • Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
  • Used variety of software packages to support sales functions.
  • Determined customer needs and calculated payment options based on consultative sales process.
  • Utilized matrixed system to present customers with buying options, achieving targeted sales goals.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Prepared customer invoices, accepted payments and processed refund and cancellation requests.
  • Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.
  • Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

BBA - Aviation Management And Operations

Everglades University
Boca Raton, FL

Eastern Hills High School
Fort Worth, TX
05.1997

Skills

  • Recruiting and hiring
  • Profit and revenue-generating strategies
  • Sales process
  • Promotional sales events
  • Sales tracking
  • Consultative and relationship selling

Certification

  • Property and Casualty License - (2019-Current)

Timeline

Customer/Customer/Sales Manager

Liberty Mutual
05.2022 - Current

Ramp Service Agent

American Airlines
01.2022 - Current

Sales Lead Manager

AllState
06.2020 - 05.2022

Retail Business Manager

Spectrum
03.2018 - 06.2020

Hotel Reservation Manager

Hotels.com
03.2012 - 03.2018

BBA - Aviation Management And Operations

Everglades University

Eastern Hills High School

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Traylon Barnes