Summary
Overview
Work History
Education
Skills
Timeline
Generic

TrayNa Hobley

Orlando

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

9
9
years of professional experience

Work History

Nursing Assistant

Orlando Health
04.2024 - Current
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.

Medical Receptionist

CareSpot Urgent Care
10.2023 - 12.2024
  • Helped patients complete necessary medical forms and documentation.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Processed medical insurance claims and payments.

Medical Receptionist

Laird Clinic
08.2022 - 08.2023
  • Checked patient insurance, demographic, and health history to keep information current.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Receptionist

OCH Wellness Connection
06.2022 - 07.2023
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Cashier

Slim Chicken
02.2021 - 07.2021
  • Made changes and issued receipts or tickets to customers for each transaction.
  • Provided customers with information on specials and discount deals.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Properly maintained and operated cash register and POS system to swiftly process payments.
  • Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.

Host /Restaurant Waiter

Applebee's Grill + Bar
08.2019 - 01.2020
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Mens Junior and Womens Associate

Kohls Department Store
10.2016 - 01.2017
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Associate of Applied Science - Physical Therapy Assistant

Seminole State College of Florida
Sanford, FL
06-2026

High School Diploma -

Riverview Highschool
Riverview, FL

Skills

  • Customer experience management
  • Menu and product recommendations
  • Menu memorization
  • Exceptional customer service
  • Workflow management
  • Point of sale operation
  • Multitasking and organization
  • Problem-solving

Timeline

Nursing Assistant

Orlando Health
04.2024 - Current

Medical Receptionist

CareSpot Urgent Care
10.2023 - 12.2024

Medical Receptionist

Laird Clinic
08.2022 - 08.2023

Receptionist

OCH Wellness Connection
06.2022 - 07.2023

Cashier

Slim Chicken
02.2021 - 07.2021

Host /Restaurant Waiter

Applebee's Grill + Bar
08.2019 - 01.2020

Mens Junior and Womens Associate

Kohls Department Store
10.2016 - 01.2017

Associate of Applied Science - Physical Therapy Assistant

Seminole State College of Florida

High School Diploma -

Riverview Highschool

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