Shandell Allen
Buffalo,NY
Summary
Dedicated Healthcare Professionals With over 6 years of experience providing high quality patient care and assistance nurses and physicians. Hands on experience assessing vital signs maintaining patient health. Brings exceptional communication and observation skills and the ability to establish and maintain relationships with patients.
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Compassionate Nursing Assistant with experience in providing patient care within diverse healthcare environments. Strengths include assisting with daily living activities, monitoring vital signs, and delivering bedside care to patients under nurses' supervision. Previous work has resulted in improved overall patient satisfaction due to effective communication and empathetic patient engagement.
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Nursing Assistant
Kenmore Mercy Hospital
Buffalo, Ny
12.2024 - Current
- Assisted nursing staff with patient care and daily living activities.
- Monitored vital signs and recorded patient information accurately.
- Educated patients and families on post-care instructions and safety measures.
- Provided emotional support and companionship to patients during recovery.
- Documented patient progress in electronic health records consistently.
- Responded promptly to patient needs and calls for assistance throughout shifts.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
Patient Care Assistant
Kaleida Health
Williamsville, USA
04.2023 - 11.2023
- I take vitals from the patients.
- Provided bathing assistance to promote hygiene and comfort for patients.
- Collected blood samples for testing and distributed meal trays to ensure proper nutrition.
- I make the patients bed and comb and brush their hair.
- Assisted patients with transfers using Hoyer lift or sit-to-stand machine.
- I also take the patients down to any procedure appointment they need to have done.
- Provided patient care services in Williamsville, NY.
- Collaborated with interdisciplinary teams to support patient treatment plans.
- Monitored patient vitals and reported changes to healthcare team.
- Maintained cleanliness and organization of patient care areas and equipment.
- Documented patient interactions accurately in electronic health records systems.
- Supported mobility needs by assisting patients with walking and transfers.
- Assisted with ambulation and positioning of patients according to their plan of care.
- Answered call lights promptly to ensure timely response to patient needs.
- Reported any changes in patient condition to the supervising nurse immediately.
- Engaged with patient family and friends to provide courteous visit experience.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Helped maintain a clean environment in all areas assigned.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Observed safety precautions when handling hazardous materials such as linens, soiled dressings or infectious waste.
- Responded quickly to emergency situations following established protocols.
- Provided emotional support for distressed patients and families during difficult times.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Prepared rooms for incoming patients by stocking supplies and ensuring equipment is functioning properly.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Collected specimens for laboratory tests.
Home Health Aide
Cdpap
Buffalo, USA
04.2020 - 04.2023
- Cooking and cleaning for the patient.
- Bathing the patient and taking the patient to the bathroom.
- Going shopping for the patients.
- Measured blood pressure of patients to monitor health status.
- Give medication and go to medical appointments with the patient.
- Wash the clothes.
- Committed Home Health Care-Buffalo, NY
- Administered medications and monitored client health conditions.
- Assisted with mobility and physical therapy exercises for clients.
- Provided personal care and assistance to clients in daily living activities.
- Communicated effectively with families regarding client needs and progress.
- Maintained accurate records of client care and service delivery.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Helped client with medication self-administration.
- Improved patient outlook and daily living through compassionate care.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Monitored vital signs such as temperature, pulse rate, blood pressure.
- Documented care provided and submitted notes to supervisor.
PCA Personal Care Assistant
Pleet Home Care CDPAP
Buffalo, USA
06.2020 - 10.2022
- Cooking and cleaning the patients home.
- Bathing the patient and walking the patient to the bathroom.
- Going to appointments with the patients and shopping for the patients.
- Doing laundry and giving the patient medication when it's due.
- Buffalo, NY
- Assisted clients with daily living activities and personal care needs.
- Administered medications as prescribed while monitoring side effects.
- Supported mobility by assisting clients with transfers and ambulation.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Maintained accurate records of client care services provided on a daily basis.
- Responded promptly to emergency situations according to established protocols.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Accompanied clients to doctor's appointments and outings when necessary.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Provided emotional support to patients and families during difficult times.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
PCA Personal Care Assistant
Trusted Choice HomeCare
Buffalo, USA
06.2019 - 09.2022
- Cooking and cleaning for the patients.
- Bathing.
- Doing errands for the patients.
- Giving the patients medications.
- Buffalo, NY
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Gave reminders about hygiene practices like brushing teeth or combing hair.
- Maintained accurate records of client care services provided on a daily basis.
- Responded promptly to emergency situations according to established protocols.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Accompanied clients to doctor's appointments and outings when necessary.
- Answered questions from family members regarding patient's condition or care plan.
- Provided emotional support to patients and families during difficult times.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Responded to bell or light signal calls to assist patients with needs.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Education
High school diploma -
Niagara Falls High School
Niagara Falls, NYSkills
- Medical Office Experience
- Assembly
- Senior Care
- Cleaning
- Hospital Experience
- Alzheimer's Care
- Team Work
- Accounts receivable
- Phone etiquette
- Databases
- Memory Care
- Accounting software
- Home care
- Financial concepts
- Experience Administering Injections
- Flexibility
- Financial Report Writing
- Food Preparation
- Vital signs
- Microsoft Excel
- Cooking
- Phlebotomy
- EMR systems
- Customer service
- Restaurant experience
- Reliability
- Typing
- Medication Administration
- B2B
- ICD-9
- Meal Preparation
- Medical terminology
- Laboratory Experience
- Laundry
- Microsoft Word
- Office Management
- Negotiation
- Problem-solving
- Dementia Care
- Caregiving
- Patient care
- Personal Assistant Experience
- Nursing
- Client care documentation
- Patient mobility assistance
- Vital signs monitoring
- Electronic health records
- Effective communication
- Time management
- Problem solving
- Community activities
- Adaptability to changes
- Medical record tracking
- Patient assessments
- Patient-focused care
- Personal hygiene support
- Recording vital signs
- Call light response
- Patient relations
- Quality assurance controls
- Quality assurance
- Catheter care
- Monitoring fluids
- Linen management
- Light housekeeping
- HIPAA
- Collecting specimens
- Electronic charting
- Medical records management
- Patient care and safety
- Supply restocking
- Basic life support
- Catheter change and preparation
- Vital sign monitoring
- Direct patient care
- Healthcare ethics
- Client documentation
- Computer literate
- Patient feeding
- Patient management
- CPR/AED
- Resident care associate (RCA)
- Patient positioning
- EMR updating
Certification
- Certified Medical Assistant
- CPR Certification
- First Aid Certification
Timeline
Nursing Assistant
Kenmore Mercy Hospital
12.2024 - Current
Patient Care Assistant
Kaleida Health
04.2023 - 11.2023
PCA Personal Care Assistant
Pleet Home Care CDPAP
06.2020 - 10.2022
Home Health Aide
Cdpap
04.2020 - 04.2023
PCA Personal Care Assistant
Trusted Choice HomeCare
06.2019 - 09.2022
High school diploma -
Niagara Falls High School