Summary
Overview
Work History
Education
Skills
Timeline
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Trayshauna Bolton

Avondale,AZ

Summary

Veteran Quality Assurance Lead provides critical support maintaining QMS standards. Over 15 years of experience performing necessary QA audits and pulling key data to assemble detailed analytical reports. Maintained high quality threshold levels, overseeing comprehensive technical framework drafts and reviews. Issued detailed calls-to-action, noting criteria and obstacles to quality management system effectiveness.

Overview

15
15
years of professional experience

Work History

Quality Assurance Lead

Marlyn Nutraceuticals Inc.
01.2013 - Current
  • Recommended software solutions such as automated test tools or improved test processes to meet business strategies.
  • Coached and motivated 12-person QA team to develop competencies.
  • Wrote, reviewed and approved documents to preserve quality assurance.
  • Communicated directly with QA team to resolve user-reported problems and questions.
  • Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
  • Provided observations, took measurements, and performed tests at various stages according to quality control plan.
  • Calibrated instruments and scales in production area and quality lab.

Quality Analyst

Chase Bank
05.2008 - 01.2013
  • Analyzed quality and performance data to support operational decision-making.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
  • Gathered, documented, and modeled data to assess business trends.
  • Produced detailed and relevant reports for use in making business decisions.
  • Evaluated current processes to develop improvement plans.
  • Restructured procedures through coordination with compliance director to create and execute projects.

Education

Associate of Science -

Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ
05.2009

High School Diploma -

Cortez High School
Phoenix, AZ
05.2005

Skills

  • Best Practices and Standards
  • Assigning Cases
  • MathWorks MATLAB
  • Laboratory Computer Systems
  • Constructive Feedback
  • Critical Thinking

Timeline

Quality Assurance Lead

Marlyn Nutraceuticals Inc.
01.2013 - Current

Quality Analyst

Chase Bank
05.2008 - 01.2013

Associate of Science -

Maricopa Community Colleges - South Mountain Community College

High School Diploma -

Cortez High School

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Trayshauna Bolton