Trayvon Hendricks
Vallejo,United States
Summary
Detail-oriented Data Analyst with a B.A. in Sociology and Cognitive Science from UC Berkeley, complemented by an IBM Data Analyst Professional Certificate. Proficient in SQL, Python (Pandas), and Excel dashboards, with hands-on experience in data visualization and workflow optimization. Expertise in analyzing complex datasets, building insightful reports, and collaborating with cross-functional teams to drive data-driven decision-making. Results-oriented professional dedicated to enhancing operational workflows, streamlining processes, and maintaining high standards of client communication while thriving in dynamic environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate
In-N-Out Burger
Vallejo, CA
07.2019 - Current
- Analyzed workflows and recommended process improvements that enhanced team efficiency and service accuracy in a fast-paced environment.
- Delivered fast, accurate service while managing multiple priorities under pressure.
- Trained and mentored new associates, documenting procedures and ensuring compliance with quality and safety standards.
- Collaborated with team members to resolve operational challenges and improve customer satisfaction.
- Practiced quality assurance by monitoring compliance with food safety and service presentation standards.
Education
Bachelor of Arts - Sociology and Cognitive Science
University of California, Berkeley
12.2023
Skills
- Languages & Tools: SQL, Python (Pandas), R (basic stats), Excel (pivot tables, lookups, dashboards), Google Sheets
- Visualization & Reporting: Excel dashboards, Cognos (exposure to Tableau & Power BI)
- Database Knowledge: Relational databases, normalization, data types
- Data Quality: Reviewing datasets, identifying anomalies, ensuring accuracy
- Other Tools: Microsoft Office, Google Workspace, Git (beginner)
- Soft Skills: Communication, Adaptability, Collaboration, Critical Thinking
- Customer service
- Time management
- Attention to detail
- Computer skills
Certification
- IBM Data Analyst Professional Certificate
- Coursera / IBM Skills Network | 2024-01 – 2024-10
- Data Analysis with Python: Cleaned, transformed, and visualized datasets using Pandas and Matplotlib.
- SQL & Databases: Queried and joined datasets to extract insights from relational databases.
- Excel Dashboards: Built interactive dashboards with pivot tables and formulas for decision-making support.
- Data Visualization with Python & Cognos: Designed clear, data-driven reports for varied audiences.
- Automation Projects: Developed scripts for data cleaning and reporting to improve efficiency.
Timeline
Associate
In-N-Out Burger
07.2019 - Current
Bachelor of Arts - Sociology and Cognitive Science
University of California, Berkeley