Senior Manager with 8+ years of experience, specializing in operations management, logistics, and government-level strategic planning. Possesses a strong foundation in entry-level networking, cybersecurity, and IT infrastructure, utilizing advanced technology solutions to improve operational efficiency and mission readiness. Possesses a security clearance and boasts a proven track record in risk management, coordinating complex operations, and making high-stakes decisions. A dynamic communicator and team leader, adept at optimizing performance, streamlining workflows, and driving results through strategic planning and the integration of technology.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Manager, Operations
United States Marine Corps
, Okinawa, Japan
08.2023 - Current
Executed joint operations with Japanese contractors and officials for secure material transportation.
Managed and directed joint training programs with the Japanese Self-Defense Forces in Okinawa, Japan.
Participated in joint operations with the Republic of Korea Marine Corps.
Managed daily activities, including online systems, personnel management, scheduling, and resource allocation.
Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
Utilized software and tools to automate and improve operational processes.
Drafted and distributed internal communications, such as memos and newsletters, to keep staff informed of company updates and events.
Utilized data analytics tools to derive insights and inform decision-making.
Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools.
Assisted with theplanning and execution of special projects related to logistics operations.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Utilized various software and tools to streamline processes and optimize performance.
Collaborated on planning with Japanese government officials.
Oversaw logistical operations for national Marine Corps conventions, ensuring smooth execution for all attendees.
Verified accuracy and sorted information to prepare source data for computer entry.
Assisted in developing operational strategies for effective operations.
Assisted in the development of logistics strategies to support business growth and expansion.
Liaised with Japanese suppliers and customers to promptly resolve any shipping or receiving issues.
Trained staff on new technologies and software applications.
Acted decisively and professionally under pressure, swiftly neutralizing tense situations during operations.
Participated in logistics planning and forecasting activities to meet future demand effectively.
Coordinated import and export operations, adhering to tight schedules and deadlines.
Maintained compliance with import and export laws to maximize delivery efficiency.
Line Supervisor – Transport/Logistics Coordinator
United States Marine Corps
Washington, DC
02.2020 - 01.2022
Arranged security measures for community events in cooperation with governmental departments.
Observed and monitored utilization of equipment.
Monitored production flow for quality assurance purposes.
Guided data-based decision-making for initiating targeted campaigns addressing socio-economic issues in the District.
Collaborated with Pentagon and Marine Corps teams to regularly transport personnel to confidential destinations.
Acted as a liaison between different departments to facilitate communication and project collaboration.
Drafted and distributed internal communications, such as memos and newsletters, to keep staff informed of company updates and events.
Operations Assistant – Transport Operator
United States Marine Corps
Washington , DC
02.2019 - 01.2020
Part of the logistics and transportation team responsible for coordinating and executing state funeral services to honor former presidents.
Executed transportation assignments for high-level executives.
Merged tactical planning with efficient execution strategies to achieve coordinated transportation management at the Department of Defense level.
Organized and maintained records of daily transactions and various operational data.
Identified needs of customers promptly and efficiently.
Managed travel arrangements and accommodations for executive staff and visiting clients.
Coordinated scheduling and logistics for staff meetings and corporate events.
Production Worker – Transport Operator
United States Marine Corps
Washington, DC
06.2018 - 01.2019
Executed numerous transport missions across the National Capital Region and objectives in collaboration with Pentagon Officials
Conducted secure transportation of high-level officials to classified locations through skilled evasive driving techniques, guaranteeing safe and timely arrival
Kept abreast of changes in technology related to job duties through continuing education courses.
Learned and followed safety and emergency procedures.
Apprentice
United States Marine Corps
Fort Leonard Wood, MO
12.2017 - 05.2018
Provided technical support to senior team members by researching solutions to problems.
Completed daily administrative tasks, such as filing documents, recording data, and processing paperwork.
Observed experienced professionals performing their duties to gain practical knowledge of industry standards.
Acquired expertise in transport operations and logistics for career specialization.
Store Team Member
Publix
Wilton Manors, FL
06.2014 - 10.2017
Greeted customers and provided excellent customer service.
Assisted in stocking shelves with merchandise.
Operated cash register to process sales transactions.
Organized and maintained store displays.
Maintained cleanliness of the store, including floors, shelves, counters, and restrooms.
Processed returns and exchanges according to company policy.
Handled customer complaints professionally and efficiently.
Education
Bachelor of Science - Cyber Security
Purdue University
West Lafayette, IN
05-2027
Skills
Operations Management
Comprehensive Strategic Planning
Risk Management
Logistics Management
Fundamental IT Knowledge
Proficient in Computer Applications
Microsoft Office Proficiency
Proficient in Adobe Applications
Advanced Defensive Driving
Effective Communication
Team Leadership
Tactical Decision Making
Certification
Purdue University Global - Cybersecurity Fundamentals Micro-credential (October 23, 2024)
Google Technical Support Fundamentals (September 02, 2023)
Purdue University Global - IT Fundamentals Micro-credential (July 13, 2022)
Accomplishments
National Defense Service Recognition
Certificate of Exemplary Ethos (x17)
Certificate of Commendation
Navy and Marine Corps Achievement Award
Director Letters for Exemplary Standards of Engagement (x15)
Director of Food, Hospitality and Commercial Recreation at United States Marine Corps, Marine Corps Community ServicesDirector of Food, Hospitality and Commercial Recreation at United States Marine Corps, Marine Corps Community Services