Trazeem Fraser
Staten Island
Summary
Disciplined and Resourceful professional with a vast amount of experience in warehouse operations, customer service, sales and mentorship. Recognized for reliability, adaptability, and consistency of going above and beyond in workplace and problem-solving performance and experience. Currently advancing education in criminal justice with strong interest in leadership, litigation, and oration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
Staten Island
07.2023 - Current
- Operated machinery to support production processes and ensure efficiency.
- Monitored equipment performance and reported issues to maintenance teams.
- Followed safety protocols to maintain a secure working environment.
- Collaborated with team members to meet daily production goals effectively.
- Conducted quality checks on products to ensure compliance with standards.
- Maintained cleanliness and organization of work area for optimal workflow.
- Documented production data accurately for reporting and analysis purposes.
- Maintained production and quality documentation.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Inspected finished products to verify conformity to quality standards.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Set up and operated production machinery according to specific standards and protocols of company.
- Met or exceeded target for on-time customer shipments.
- Classified defects from finished orders for record tracking and statistics.
- Assisted customers in selecting products and answering inquiries.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Camp Counselor
USL Summer Camp
Staten Island
06.2023 - 08.2023
- Supervised daily activities for children, ensuring a safe and engaging environment.
- Planned and led recreational games, promoting teamwork and social skills among campers.
- Facilitated arts and crafts sessions, encouraging creativity and self-expression in participants.
- Trained new counselors on safety protocols and camp procedures for effective operations.
- Monitored camper behavior, providing guidance to promote respect and cooperation.
- Communicated regularly with parents regarding camper progress and daily activities for transparency.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Coordinated and led group activities for campers and counselors.
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Communicated regularly with parents regarding their child's progress at camp.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Led educational workshops on environmental conservation, fostering a sense of responsibility and awareness among campers.
Mobile Sales Associate
Talk More Wireless
Staten Island
12.2022 - 05.2023
- Assisted customers in selecting mobile devices and plans based on needs.
- Demonstrated product features and functionalities to enhance customer understanding.
- Managed inventory levels of mobile devices and accessories for optimal availability.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Collaborated with team members to maintain a positive sales environment.
- Conducted regular store maintenance to uphold cleanliness and organization standards.
- Trained new associates on sales techniques and product knowledge for effective performance.
- Provided technical support for customer inquiries regarding mobile device functions.
- Prepared merchandise for purchase or rental.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained records related to sales for store management.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Maintained a clean work environment by organizing shelves, counters, and displays according to company standards.
- Generated reports detailing daily, weekly, monthly, quarterly, or yearly sales figures.
Student Intern
United Activities Unlimited
Staten Island
07.2021 - 08.2022
- Conducted research on industry trends to support project initiatives.
- Attended weekly team meetings and provided feedback on projects.
- Assisted in creating marketing materials, including brochures and presentations.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Education
High School Diploma -
New Dorp High School
Staten Island, NY07-2023
Some College (No Degree) - Criminal Justice
Borough of Manhattan Community College
New York, NYSkills
- Problem solving
- Attention to detail
- Adaptability
- Critical thinking
- Analytical thinking
Certification
- Drivers Permit
- High School Diploma
- SLAM operator license
Languages
English
Professional
Accomplishments
- Former member, New Dorp Basketball Team (2019-2020)
- Independent Writing Projects
- Volunteer Mentor, Youth Faith-Based Programs
- Debate & Oratory Practice: Informal workshops, peer debates, and speech writing
- Recipient of multiple Amazon Shout-Out Awards (Prime Time Player 2023, Raising the Bar, Helping Hand, etc.) for teamwork and performance.
Affiliations
-Fitness and Sports Coaching
-Boxing associate at Park Hill Gym
-Full-time student\
-Independent Writer
Timeline
Warehouse Worker
Amazon
07.2023 - Current
Camp Counselor
USL Summer Camp
06.2023 - 08.2023
Mobile Sales Associate
Talk More Wireless
12.2022 - 05.2023
Student Intern
United Activities Unlimited
07.2021 - 08.2022
High School Diploma -
New Dorp High School
Some College (No Degree) - Criminal Justice
Borough of Manhattan Community College