Treasure Hibbler
Princeton
Summary
Detail-oriented remote professional with 3+ years of experience in data entry, claims processing, and customer support via chat and email. Proven ability to handle sensitive information in compliance with HIPAA, maintain high accuracy, and meet productivity goals in fast-paced remote environments. Strong technical skills including Salesforce and Excel, with excellent time management and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Claims Processing Specialist
CVS
Remote
04.2024 - 12.2025
- Processed and reviewed medical and pharmacy claims with a high level of
- accuracy
- Verified patient and insurance information while maintaining HIPAA
- compliance
- Identified claim discrepancies and resolved issues efficiently
- Updated and maintained claim records in internal systems
- Met daily productivity and quality standards in a fully remote environment
Customer Support Chat/Email
CCS Medical
Remote
09.2022 - 03.2024
- Provided customer support exclusively via chat and email (no phone)
- Assisted customers with order inquiries, account updates, and
- documentation
- Maintained detailed and accurate records in Salesforce
- Followed HIPAA guidelines when handling sensitive patient information
- Managed multiple chat/email queues while maintaining response time
Data Entry
Navient
Remote
07.2021 - 08.2022
- Entered and updated large volumes of customer and financial data
- Reviewed documents for accuracy and completeness
- Corrected data discrepancies to ensure system integrity
- Maintained confidentiality and compliance standards
- Consistently met accuracy and productivity goals
Skills
- Data entry
- Strong written communication
- Ability to explain solutions step by step in writing
- Chat/Email tone control
- Proofreading and attention detail
- Fast and accurate typing
- Navigating Multiple Systems
- Identify patterns
- Prioritizing tasks independent
Timeline
Claims Processing Specialist
CVS
04.2024 - 12.2025
Customer Support Chat/Email
CCS Medical
09.2022 - 03.2024
Data Entry
Navient
07.2021 - 08.2022