Summary
Overview
Work History
Education
Skills
Websites
Event Planning
Certification
Timeline
Generic

Treasure Sparkling

Bloomington,IN

Summary

A hardworking and diligent leader seeking to expand job experience in fields relating to Psychology, Social Services, Human Services, and Social Work. Currently studying Clinical Psychology and hope to continue to expand my knowledge and build new skills within the field.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Jack’s Donuts Leading Team Member - Cashier

Jack’s Donuts
06.2021 - Current
  • Throughout the process of this job, I provided customer service to people shopping for donuts, I organized and arranged donuts, built boxes for donuts, made drinks like coffee, lattes, and energy boba drinks, and served as a cashier to check people out during the day.

Child Care Provider - On Call Babysitter

Self Employed
03.2019 - Current
  • Assisted children with homework and school projects, reinforcing learning concepts introduced in the classroom.
  • Managed daily routines including meals, naptime, and outdoor play sessions to maintain consistency for the children.
  • Fostered emotional growth and self-confidence in children by providing consistent encouragement and praise.
  • Kept notes of behavior issues, food served, and medications administered to children.
  • Enforced rules and managed behavior through developmentally appropriate discipline.

Designer Shoe Warehouse Sales Associate

Designer Shoe Warehouse
05.2023 - 01.2024
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

West Lafayette Intermediate School - Girl’s Group Lead Mentor

West Lafayette Intermediate School
01.2020 - 06.2023
  • Throughout this girl's group, I mentored young African American girls in 6th grade as they prepared to enter the 7th- 12th-grade environment in a predominantly white school setting.
  • Served as an ambassador for the mentorship program at industry events and conferences, raising awareness about our work and its impact on participants'' careers.
  • Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
  • Assisted mentees in developing self-confidence and positive self-image.
  • Assisted mentees in setting and achieving educational and career goals to encourage independence.
  • Monitored behavior and reported any incidents to appropriate personnel.
  • Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.

Goodwill Retail Associate

Goodwill
06.2021 - 08.2021
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
  • Identified potential shoplifting incidents, implementing loss prevention strategies to protect store assets.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Kroger (Payless) - Front-End Clerk

Kroger
06.2020 - 09.2020
  • Maintained cleanliness and organization of the front-end area, ensuring a welcoming environment for shoppers.
  • Exceeded customer expectations with friendly greetings, attentive problem-solving skills, and prompt service.
  • Provided exceptional customer service by answering questions about products or locating items as needed.
  • Kept front-end areas clean and organized for professional appeal to customers.
  • Stocked merchandise, clearly labeled items, and arranging according to size or color.

YMCA Camp Counselor

Burt Lake
06.2019 - 07.2019
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
  • Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
  • Worked with children of varying age, interest, skill, and developmental levels.

Education

Clinical Psychology BS -

Indiana University Bloomington
Bloomington, IN
05.2025

Hudson and Holland Scholar, Indiana University Bloomington
Bloomington, IN
01.2024

High School Diploma -

West Lafayette High School
West Lafayette, IN
05.2021

Skills

  • Customer Service
  • Goal Setting and Achievement
  • Training and Mentoring
  • Money Handling
  • Account Management
  • Computer Skills
  • Complex Problem-Solving
  • Collaboration and Teamwork
  • Adaptability and flexibility
  • Conflict resolution
  • Organizational skills
  • Emotional intelligence
  • Critical thinking
  • Program Evaluation
  • Time management
  • Client Relationship Management
  • Interpersonal Skills
  • Persuasive Writing
  • Active Listening
  • Creative Writing

Event Planning

  • 03/22/23, Red Cross Blood Drive, Bloomington, IN, As part of the Black Student Union Executive Board, I was able to host a blood drive in partnership with the Bloomington Red Cross. This was a partnership I worked on for about three months to organize a blood drive for a population of students that is highly affected by the lack of blood donations within our community and typically unwilling to donate blood. With this blood drive, I was able to gather 35 donors and 21 volunteers to help work the blood drive and host them on the Indiana University Campus.

Certification

Veterans Trauma and Transparency Program Completion Certificate - Interprofessional Practice and Education Center, Indiana University, 2023

Timeline

Designer Shoe Warehouse Sales Associate

Designer Shoe Warehouse
05.2023 - 01.2024

Jack’s Donuts Leading Team Member - Cashier

Jack’s Donuts
06.2021 - Current

Goodwill Retail Associate

Goodwill
06.2021 - 08.2021

Kroger (Payless) - Front-End Clerk

Kroger
06.2020 - 09.2020

West Lafayette Intermediate School - Girl’s Group Lead Mentor

West Lafayette Intermediate School
01.2020 - 06.2023

YMCA Camp Counselor

Burt Lake
06.2019 - 07.2019

Child Care Provider - On Call Babysitter

Self Employed
03.2019 - Current

Clinical Psychology BS -

Indiana University Bloomington

Hudson and Holland Scholar, Indiana University Bloomington

High School Diploma -

West Lafayette High School

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Treasure Sparkling