Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Treazure Morningstar

Peach Bottom,PA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance for an exceptional customer experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Store Director

Klein’s ShopRite
Belcamp, MD
04.2022 - Current
  • Supervised employees and different store departments.
  • Partnered with HR to interview, hire, train and develop team members to build and sustain high in-store performance.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.

Front End Manager

Klein’s ShopRite
Belcamp, MD
09.2020 - 04.2022
  • Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
  • Maintained strong customer relations and effective customer service standards.
  • Oversaw cashier operations, bookkeeping and security.

Assistant Front End Manager

Klein’s ShopRite
Belcamp, MD
03.2019 - 09.2020
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Created employee schedules to align coverage with forecasted demands.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

Teller

Har-Co Credit Union
Bel Air, MD
07.2018 - 03.2019
  • Processed customer transactions promptly, minimizing wait times.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.

Education

High School Diploma -

Penn Foster High School
Scranton, PA
12.2015

Skills

  • Staff Management
  • Problem-Solving
  • Coaching and mentoring
  • Verbal and written communication
  • Calm and Professional Under Pressure
  • Customer Retention Strategies

Certification

  • ServSafe Certified
  • Forklift and Pallet Jack Certified
  • CPR Certified

Timeline

Assistant Store Director

Klein’s ShopRite
04.2022 - Current

Front End Manager

Klein’s ShopRite
09.2020 - 04.2022

Assistant Front End Manager

Klein’s ShopRite
03.2019 - 09.2020

Teller

Har-Co Credit Union
07.2018 - 03.2019

High School Diploma -

Penn Foster High School

Similar Profiles

CREATE PROFILE
Treazure Morningstar