Treena Espinoza
Charlotte Court House,VA
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
12
12
years of professional experience
2006
2006
years of post-secondary education
Work History
Housekeeper
Holiday Inn Express Hotel
Farmville, Virginia
08.2024 - Current
- Maintained cleanliness in guest rooms and public areas daily.
- Replenished supplies and amenities in guest accommodations efficiently.
- Operated cleaning equipment and tools following safety protocols.
General Store Manager
One Stop Shop
Algona, Iowa
09.2018 - 07.2024
- Led staff training sessions to enhance customer service skills.
- Oversaw inventory management and maintained stock levels efficiently.
Store manager
Family Dollar
Lincoln, Nebraska
08.2013 - 09.2018
Education
Prairie Valley
Gowrie, IASkills
- Room sanitation
- Cleaning equipment operation
- Safety protocol compliance
- Inventory management
- Cash handling
- Customer transactions
- Merchandise display
- Customer relationship management
- Product knowledge
- Staff training
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Conflict resolution
- Product recommendations
- Cash management
- Merchandise restocking
- Customer inquiries
- Payment collection
- Multitasking and organization
- Refund handling
- POS system operation
- Customer complaint resolution
- Patience and composure
- Retail merchandising
- Customer service
- Supply restocking
- Sales forecasting
Timeline
Housekeeper
Holiday Inn Express Hotel
08.2024 - Current
General Store Manager
One Stop Shop
09.2018 - 07.2024
Store manager
Family Dollar
08.2013 - 09.2018
Prairie Valley