Treesha Hollister
Chicago Public Schools Dining Staff Manager
CHICAGO
Summary
Dynamic Dining Room Manager at Chicago Board of Education with a proven track record in enhancing operational efficiency and boosting employee morale. Expert in inventory control and customer service, I successfully implemented strategies that improved dining experiences while ensuring compliance with sanitation standards. Strong leadership and problem-solving skills drive my commitment to excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dining Room Manager
Chicago Board of Education
01.2022 - Current
- Stayed current on industry trends and best practices, attending conferences and trainings to continually improve the dining room experience for students.
- Assisted in budget development for the dining room department by analyzing past trends and making informed projections for future needs.
- Managed inventory and supply ordering, maintaining optimal stock levels to support daily operations.
- Boosted employee morale and retention through effective communication and team-building activities.
- Conducted regular performance evaluations for staff members, identifying areas for growth and providing constructive feedback.
- Ensured a clean and safe dining environment by enforcing strict adherence to health and safety regulations.
Field Supervisor
US Census Office
03.2020 - 10.2020
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Met with customers to resolve issues and build productive relationships.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Planned and scheduled field activities according to set timelines and order of operations.
- Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
- Supervised field operations teams to complete projects within established timelines.
- Investigated issues and developed effective solutions.
- Evaluated performance and progress, and made proactive adjustments.
In- Home Expert Sales Consultant Manager
AT&T
09.2016 - 01.2020
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Monitored individual and team performance metrics, identifying areas for improvement and implementing corrective actions as necessary.
- Set ambitious yet achievable quarterly revenue targets for each member of the sales team in line with company goals.
- Worked closely with other departments within the organization to develop cross-functional initiatives that promoted overall business growth.
- Attended industry events and conventions to expain sales opportunities.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
High School Diploma -
Chicago Vocational Career Academy
2100 E. 87TH St 05.2001 -
Skills
Customer service
Vendor negotiation
Order management
Operational efficiency
Leadership trained
Team management
Inventory control
Sanitation standards
Employee scheduling
Marketing
Service management
Closing reports expert
Strong leadership
Teamwork and collaboration
Problem-solving
Time management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10-13 staff members.
- Documented and resolved compliance issues which led to passing Department of Health inspections.
- Achieved high staff evaluations through effectively helping with conducting trainings and best practice methods.
Certification
Licensed [Food Service Manager] - [Timeframe]City of Chicago Certified Food Service Manager
Timeline
Licensed [Food Service Manager] - [Timeframe]City of Chicago Certified Food Service Manager
06-2025
Dining Room Manager
Chicago Board of Education
01.2022 - Current
Field Supervisor
US Census Office
03.2020 - 10.2020
In- Home Expert Sales Consultant Manager
AT&T
09.2016 - 01.2020
High School Diploma -
Chicago Vocational Career Academy
05.2001 -
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