Summary
Overview
Work History
Education
Skills
References
Timeline
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Treisha Atherton

Treisha Atherton

Moreno Valley,CA

Summary

Experienced sales specialist highly effective at achieving sales goals on a consistent basis in competitive, fast-paced sales environments by applying exceptional verbal and written communication strengths along with detailed knowledge of company products and deep customer relations expertise. Result-driven Sales Specialist recognized for high productivity and efficient task completion. Skilled in customer relationship management, strategic planning, and market analysis which facilitate successful sales initiatives. Excel in negotiation, communication, and problem-solving to meet and exceed targets while building long-term client relationships.

Overview

8
8
years of professional experience

Work History

Sales Specialist

Apple
Temecula
10.2019 - 03.2024
  • Developed and implemented sales strategies to increase customer base.
  • Created customized presentations for potential customers.
  • Maintained accurate records of customer interactions and transactions.
  • Resolved customer complaints in a timely manner.
  • Built strong relationships with key accounts through regular visits and follow-ups.
  • Cultivated referral networks to identify new business opportunities.
  • Analyzed customer feedback to improve product offerings and services.
  • Assisted in the development of promotional materials for new products or services.
  • Participated in team meetings to review progress against objectives set by management.
  • Followed up with customers post-sale to ensure satisfaction with their purchase decision.
  • Educated customers on product features and technical details to highlight benefits.
  • Stayed up to date on company products and services to support sales objectives.
  • Assisted in the creation of business plans and marketing strategies for small business owners.
  • Identified new business opportunities through customer interactions.
  • Assisted in onboarding new hires and training them for their roles.
  • Overnight reset for new visuals on new products or events.
  • Cleaned or restocked sales floor regularly and replaced broken products.
  • Offer different services that help enrich customers' lives.
  • Regular trainings to keep up on new releases.
  • mentorship with peers

Macy’s
Moreno Valley, CA
10.2018 - 12.2018
  • Cleaned sales floor including the registers and backroom
  • Greeted each guest, handling purchases, returns, and online orders
  • Pushed metrics including memberships, credit cards and donations
  • Answered the phone in the appropriate manner
  • Unloading women's shoes and stocked them on the sales floor, if it didn’t fit we scanned them into the backroom
  • Processed damaged items
  • Handled ticketing in the women's shoes department

Toysrus
Riverside, CA
09.2015 - 06.2018
  • Cleaned up sales floor including displays and the registers
  • Worked for the costume service counter handling returns, purchases, and customer service issues
  • Responsible for greeting each guest that came in, pushed metrics including credit cards, protection plans, membership and donations
  • Handled price changes and on sale ticketing
  • Educated the guest about the item they were looking for
  • Answered the phone in the appropriate manner / stocking the shelves / unloading the trucks
  • Created online orders for customers that didn’t find their items in store
  • Ran a credit table

Education

diploma -

val verde high school
01.2013

Skills

  • Retail
  • Motivated
  • Team player
  • Customer-Oriented
  • Problem Solving
  • Active listening
  • Time management
  • Communication
  • Decision making
  • Able to work under pressure, fast-paced

References

  • Alyssa Romines, Previous supervisor, Alyssaromines92@gmail.com, (562)547-1913
  • Tina Sambrano, Previous HR, Sammytina70@gmail.com, (714)644-1987

Timeline

Sales Specialist

Apple
10.2019 - 03.2024

Macy’s
10.2018 - 12.2018

Toysrus
09.2015 - 06.2018

diploma -

val verde high school

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Treisha Atherton