Tremaine Minnis, Jr.

Retail Sales Associate

Last Stop Apparel

Oxon Hill, MD

11.2021 - 12.2025

Operated point-of-sale systems accurately to process payments from customers.
Described merchandise and explained use, operation and care.
Answered store and merchandise questions and led customers to wanted items.
Stocked shelves with merchandise according to company standards.
Organized store by returning merchandise to proper areas and restocked displays.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Greeted and assisted customers with product selection, offering personalized shopping advice.
Maintained knowledge of sales and promotions, return policies and security practices.
Watched for and recognized security risks and thefts to prevent or handle situations.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Addressed customer questions and concerns regarding products and services.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Recommended, selected and located merchandise based on customer desires.
Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
Assisted customers with finding the right product for their needs.
Greeted customers upon entering the store and provided assistance.

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