Tremell Mckinney
Greenville,NC
Summary
Resourceful Operations Manager with 5 years of experience directing tactical and global operations for the United States Army. Maintains a secret clearance. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews.
Overview
5
5
years of professional experience
Work History
Distribution Operations Manager
US Army
02.2017 - 01.2022
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Built and maintained relationships with key suppliers and customers to support seamless operations.
- Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
- Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
- Identified and solved complex strategy obstacles to promote growth and guide business direction.
- Increased client retention by providing superior customer service.
- Documented safety action plans, quality initiatives and team performance into computer system.
- Developed and managed operating budget, meeting department goals.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Negotiated contracts with suppliers and customers to provide best cost and delivery terms.
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Organized records of vehicles, schedules and completed orders.
- Developed and maintained knowledgeable and productive team of employees.
- Collaborated with manufacturing and supply chain management.
- Maintained 100% accountability of all equipment on property books valued at $40M containing tools, petroleum equipment, and specialized vehicles with no flaws over the course of 3 years.
Aviation Operations Manager
US Army
05.2021 - 09.2021
- Completed records of taxable reimbursements, mileage and business-related expenses.
- Transferred control of aircraft to receiving facilities when aircraft entered and left airspace.
- Liaised between airport management and local FAA representatives.
- Read and interpreted information to convey to flight crews from sophisticated computer systems, radar and weather equipment.
- Followed facility directives and standard operating procedures to achieve safe and timely operations.
- Coordinated with and issued instructions to airport vehicles and personnel.
- Alerted airport emergency crews and other designated personnel to emerging aircraft flight difficulties.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
Education
High School Diploma -
South Central High School
Winterville, NC06.2016
Skills
- Active Listening
- Lean Manufacturing
- Operational Excellence
- Quality Assurance
- Incoming Shipment Review
- Oversee Distribution
- HAZMAT Knowledge
- Logistics Coordination
Technical Proficiency
Include but not limited to: Microsoft Office: Word, PowerPoint, Excel, Automated Data Systems, 50+ WPM, Data Analysis, software proficiency, technical writing and records management, budget planning.
Certifications
Security Clearance (SECRET)
HAZMAT Familiarization/Safety In Trans
Basic Leadership Course (BLC)
Timeline
Aviation Operations Manager
US Army
05.2021 - 09.2021
Distribution Operations Manager
US Army
02.2017 - 01.2022
High School Diploma -
South Central High School
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