Tremeyce Thornwell

Maximized customer service by training staff, overseeing operations and resolving issues. Closed out cash register and prepared cashier report at close of business. Kept alcoholic beverages well-stocked and organized to meet expected demands. Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory. Followed alcohol awareness procedures for preventing excessive guest intoxication. Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business. Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions. Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships. Recommended food and drinks to patrons based on preference, pairings and special promotions. Planned and coordinated special events to boost customer numbers and profits.