Trenae Jefferson
Charlotte,NC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Well-qualified leasing agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
2
2
years of professional experience
Work History
Leasing Consultant
Covenant Property
02.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Bartender
Buffalo Wild Wings
11.2023 - Current
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Housekeeper
Frankie at Seaside Retirement Home
06.2022 - 08.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Manager
Taco Bell
02.2022 - 05.2023
- Finding, hiring and developing employees, conducting new hire orientation and developing the training plan for each new hire
- Accomplished multiple tasks within established timeframes.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Education
Bachelor of Science - Business Administration
Voorhees University
Denmark, SCAssociate of Science - Business Administration
Voorhees University
Denmark, SCSkills
- TECHNICAL/NON-TECHNICAL SKILLS
- Microsoft Word, Excel, PowerPoint
- Business Development
- Professionalism
- Digital research
- Communication
- Time Management
- Critical Thinking
- Leadership
- Customer Service
Additional Information
- ACTIVITIES/AWARDS: , Leadership Jefferson Award |Recipient |January 2013 – Present Voorhees University Pre-Alumni Council | President | February 2023 – Present Voorhees University Student Government Association | Senior Class President |2022-2023
Timeline
Leasing Consultant
Covenant Property
02.2024 - Current
Bartender
Buffalo Wild Wings
11.2023 - Current
Housekeeper
Frankie at Seaside Retirement Home
06.2022 - 08.2023
Manager
Taco Bell
02.2022 - 05.2023
Bachelor of Science - Business Administration
Voorhees University
Associate of Science - Business Administration
Voorhees University
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