Summary
Work History
Education
Skills
Certification
Volunteer Experience
Accomplishments
Timeline
Generic

Trenae Lonetti

BHT/Peer Support/Advocate
Phoenix,AZ

Summary

Peer Recovery Support Specialist (PRSS), Just 1 Life Services

Parent and Family Support Specialist, University of Arizona, Project FUTRE

  • Current AZ DPS Level 1 Fingerprint Clearance
  • CPR/First Aid/AED

Work History

PRSS+/BHT, Court Advocate, Outreach

Just 1 Life Services
Mesa, AZ
07.2024 - Current
  • Provided mentorship and training to newer employees in a leadership capacity.
  • Spearheaded and developed housing assistance program and training procedures.
  • Drug court advocate, assisting participants in accessing resources to promote positive outcomes.
  • Coordinated and attended community events.
  • Trained new employees as a lead PRSS/BHT.

Peer Recovery Support Specialist and Trainer

Just 1 Life Services
Mesa, AZ
02.2022 - Current
  • Facilitated Peer Recovery Support Specialist certification trainings.
  • Conducted individualized peer support sessions.
  • Provided employment assistance aligned with AHCCCS and Vocational Rehabilitation standards.
  • Created comprehensive company resource lists.
  • Facilitated housing assistance appointments.

Caregiver/Attendant Care Worker

Arion Care Solutions
Phoenix, AZ
01.2019 - 01.2023
  • Applied compassionate understanding to develop solid relationships.
  • Provided on call services.
  • Created secure and welcoming atmosphere while developing impactful client relationships.
  • Provided in home assistance with ADL's (activities of daily living)

Technical Support

Asurion
Phoenix, AZ
10.2019 - 01.2020
  • Delivered technical assistance in a high-volume call center environment for Verizon customers.
  • Consistently met customer satisfaction metrics.
  • Utilized open-ended questions, active listening, and empathy to aid customers in troubleshooting devices.

Enrollment Contractor Lifeline Program

Assurance Wireless
Phoenix , AZ
01.2019 - 10.2019
  • Enrolled qualified participants in government assistance programs for the Lifeline cell phone service.
  • Utilized social media marketing to increase reach and visibility.
  • Established community connections to integrate services into shelters and outpatient clinics.

Political Canvasser/Community Outreach

CADC LLC
Phoenix, AZ
01.2018 - 11.2018
  • Engaged with community members to discuss political views.
  • Fostered active discussions to build connections with people.

Clinical Lab Scientist

Various
Phoenix, AZ
08.2009 - 11.2017
  • Conducted laboratory testing in clinical and research environments.
  • Applied effective record-keeping practices to ensure regulatory adherence.
  • Worked for various laboratories including LabCorp, Sonora Quest, contract travel work, and Theranos.

Education

Associate of Arts -

Glendale Community College
Phoenix, AZ
01.2011

Associates of Occupational Studies - Medical Laboratory Technician

Apollo College
01.2009

Skills

  • Working with vulnerable populations
  • Training Development
  • Resource Navigation
  • Advocacy
  • Health Information Management Systems
  • Motivational Interviewing
  • Trauma Informed Care
  • Group Facilitation
  • Justice Involvement
  • Recovery planning
  • Family support
  • Substance Use
  • Documentation

Certification

  • Eric Gilbertson Advocacy Institute, 05/23
  • SMART Recovery/Family and Friends Facilitation, mutual/peer support and REBT tools
  • NAMI Facilitator Training for Recovery Support Groups
  • CBT Cognitive Behavior Therapy Life Coaching Certification
  • Certificate in Art Therapy
  • Breaking Down the Barriers, Forensic Family Support, Cert. AZPFCA
  • Hope and Healing in the Opioid Use Crisis, Cert. AZPFCA
  • Trauma Informed Care Real World Techniques, Cert. AZPFCA
  • Ethics and Boundaries, Cert. AZPFCA
  • Documentation, Cert. AZPFCA

Volunteer Experience

  • Member, Mercy Care Member Advocacy Committee
  • Volunteer, NAMI

Accomplishments

  • Nominee for Mercy Care Rise Inspiration award
  • Featured on Arion Care facebook page for exceptional service
  • Phi Theta Kappa

Timeline

PRSS+/BHT, Court Advocate, Outreach

Just 1 Life Services
07.2024 - Current

Peer Recovery Support Specialist and Trainer

Just 1 Life Services
02.2022 - Current

Technical Support

Asurion
10.2019 - 01.2020

Caregiver/Attendant Care Worker

Arion Care Solutions
01.2019 - 01.2023

Enrollment Contractor Lifeline Program

Assurance Wireless
01.2019 - 10.2019

Political Canvasser/Community Outreach

CADC LLC
01.2018 - 11.2018

Clinical Lab Scientist

Various
08.2009 - 11.2017

Associate of Arts -

Glendale Community College

Associates of Occupational Studies - Medical Laboratory Technician

Apollo College

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Trenae LonettiBHT/Peer Support/Advocate