TRENEA HUGHES
Slidell,LA
Summary
Seeking a fulfilling position where I will be able to enhance my educational and professional skills by using the tools and knowledge gained from previous employment and bringing those skills within a stable and dynamic environment.
Overview
13
13
years of professional experience
Work History
Paraprofessional Aide
ST. TAMMANY PARISH SCHOOL BOARD
Slidell, LA
11.2019 - Current
- Maintains inclusive learning environment to enable 10 or more students to gain maximum benefits from lesson
- Navigating through various apps to enhance the experience of student teacher learning
- Encourages dynamic and pleasant educational environment by performing both gentle discipline and cooperation
- Assist teacher with the planning of classroom management, printing, and document coordination to maintain positive learning environment
- Setting up chrome books for students to use throughout the year, along with troubleshooting any technical issues that may arise.
- Proved successful working within tight deadlines and a fast-paced environment.
Companion Caregiver
Christwood Retirement Center
Covington, LA
05.2019 - 11.2019
- Kept close eye on client vital signs, administrated medication, and track behaviors to keep healthcare supervisors well informed
- Supervised daily activities and provided assists when needed
- Offered social support by transporting individuals to events and activities
- In addition to medical appointments and shopping trips
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain reporting.
LEAD PHYSICAL THERAPY TECHNICIAN
LA HEALTH SOLUTIONS
02.2016 - 10.2016
- Followed all HIPAA rules and regulations regarding patients’ confidentiality
- Assisted front desk by answering phones, used EMR system to schedule clients next appointments, filing documents, and processing payments
- Performed modalities such as electrical stimulation, ultrasounds, myofascial release and massage to improve client movement and functions
- Inputted all their progress and goals into iPad device.
Lead Patient Care Technician
Brookdale Assistant Living
Mandeville, LA
03.2017 - 04.2019
- Documented residents’ behavior in terms of mental status, sleeping and eating patterns in medical record book
- Trained new employees on procedures and skill required in given optimal care to residents
- Assisted management with ensuring that residents documents and information was up to date
- Assisted in scheduling residents day trips and any appointments that was needed
- Handled emergency situations by having someone to administrate proper care while extra assisted was called and documents was prepared.
Lead Physical Technician
STAR Physical Therapy
New Orleans , LA
07.2014 - 04.2015
- Kept up with inventory and supplies that needed to be order for office and patient rooms
- Managed team of 3 or more employees
- Overseeing hiring, training, and personal growth of employees
- Assisted in front desk task such as: answering phones, collecting insurance and payment information, and scheduling appointments.
CUSTOMER SERVICE AND SALES RESPRESENTATIVE
CPU2
Covington, LA
02.2010 - 07.2011
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversation
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions
- Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores
- Entered customer interaction details in computer system to track requests, document problems and record solutions offered
- Handled in the authorization of payments towards customer product purchases.
Education
Professional Certification in Google IT Support Specialist - undefined
Computer Networking, Operation systems, technical - undefined
Associate degree - Business Management
eASTERN GATEWAY COMMUNITY COllege
Computer applications - undefined
07.2021
Professional Certification in Massage Therapy Skills and knowledge in Medical Terminology. Completed Courses in 1 and 2 - undefined
Delta College
04.2007
Skills
- Skills & Abilities
- Problem solving skills, technical support, data entry, troubleshooting, planning, documenting, and reporting, Ability to perform with minimal or no supervision, Adaptability, good listening skills, and strong work ethic
- Classroom Management
- Special Education
- Crisis Management
- Verbal and Written Communication
- Microsoft PowerPoint
- Classroom Technology
- Smart Board
- Clerical Support
- Computer Skills
- Microsoft Word
- Effective Communication
- Computer and Microsoft Office Skills
- Strong Work Ethic and Dependable
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Paraprofessional Aide
ST. TAMMANY PARISH SCHOOL BOARD
11.2019 - Current
Companion Caregiver
Christwood Retirement Center
05.2019 - 11.2019
Lead Patient Care Technician
Brookdale Assistant Living
03.2017 - 04.2019
LEAD PHYSICAL THERAPY TECHNICIAN
LA HEALTH SOLUTIONS
02.2016 - 10.2016
Lead Physical Technician
STAR Physical Therapy
07.2014 - 04.2015
CUSTOMER SERVICE AND SALES RESPRESENTATIVE
CPU2
02.2010 - 07.2011
Professional Certification in Google IT Support Specialist - undefined
Computer Networking, Operation systems, technical - undefined
Associate degree - Business Management
eASTERN GATEWAY COMMUNITY COllege
Computer applications - undefined
Professional Certification in Massage Therapy Skills and knowledge in Medical Terminology. Completed Courses in 1 and 2 - undefined
Delta College
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