Tre’Nesia McClendon
Olympia,WA
Summary
Hard working team member with solid understanding of operational practices and safety standards. Reading and understanding the actually following direction to complete Work. Contribute to team success with field knowledge and dedication to going above and beyond to do every job correctly. Exemplary crew members offering dynamic skills in client engagement food safety and inventory restocking. High trained individual experienced in operating kitchen machinery Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
VFC
Olympia, WA
12.2023 - 03.2024
- Offered suggestions for additional items that may be of interest to customers.
- Greeted customers upon entering the store and provided assistance.
- Provided product information and answered customer questions.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Provided exceptional customer service to ensure customer satisfaction.
Store Associate
Albertsons
Olympia, WA
02.2023 - 11.2023
- Assisted colleagues in completing assigned tasks in a timely manner.
- Performed daily maintenance tasks such as dusting shelves and sweeping floors.
- Ensured compliance with safety protocols while handling large volumes of merchandise.
- Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
- Maintained a clean, organized work area to ensure customer satisfaction.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Secured and stored items until customer pickup.
- Suggested comparable products to replace out-of-stock items.
Gap Retail Associate
10.2021 - 01.2022
- Working with customers all day offering our store brand credit card that helps them save money if they shop with us and helps them keep shopping with us
- Folding down the clothes and putting our go backs back where they belong on the sales floor
- Assisting the customers with whatever they may need like a certain size or item
- Responsible for interacting with employees and customers to create a positive, friendly environment
- Maximizing the sales by ensuring a neat, clean and organized store while also working the cashier
- Responsible for putting the product back on the sales shelves at the end of a shift
- Replenishment and recovery tasks to maintain a visually appealing, easy shopping experience
- Organized, good with money, outstanding people skills, leadership abilities, helping other employees when they have difficulty performing certain tasks, politeness, quick learner, team-oriented, time-management, etc.
Fred Hutch Codeing for Cancer
08.2021 - 08.2021
- This program focuses on using coding in “R” to address cancer biology questions, students with a fundamental understanding of underlying cancer biology will get the most out or the program
- Therefore, the program provides learning opportunities for participants to get comfortable with concepts in cancer biology before the coding sessions begin the Cancer Biology Q&A sessions to review concepts and ask scientists questions about them.
UW Botanic Gardens Internship
07.2021 - 08.2021
- Intern works exclusively w/ horticulture staff in all aspects of maintenance and operations of horticulture unit within UW Botanic Gardens: Plant collections maintenance and development; Plant health care; Arboriculture program; Planting UW Botanic Gardens Join UW Botanic Gardens for Interns will participate in leadership skill development, spend two weeks working within the UW summer camp program, and exploring environmental careers and academic pathways at the University of Washington meetings with college students and professors, and learning about jobs within environmental science)
- This internship with a focus on young people from traditionally underrepresented communities within environmental science, specifically youth of color.
Crew Member
Mcdonald's
Seattle, WA
07.2019 - 10.2019
- Monitored business levels realigned team positions for customer
- Resolved issues among crew members crew member by addressing problems immediately and effectively mediating disagreements
- Kept gear and equipment in good working order
- Load and unload materials by hand or with equipment
- Help team meet work demands
- Training in emergency situations and following protocols and maintaining productivity
- Inspected equipment and mid basic repairs
- Sanitized equipment after each shift
- Entered orders into computer system to send orders to kitchen.
Crew Member
Mcdonald's
Seattle, WA
07.2018 - 02.2019
- Monitored business levels realigned team positions for customer
- Resolved issues among crew members crew member by addressing problems immediately and effectively mediating disagreements
- Kept gear and equipment in good working order
- Load and unload materials by hand or with equipment
- Help team meet work demands
- Training in emergency situations and following protocols and maintaining productivity
- Inspected equipment and mid basic repairs
- Sanitized equipment after each shift
- Entered orders into computer system to send orders to kitchen.
Camp Counselor
Seattle parks and rec
07.2017 - 09.2017
- Diversified recreational offerings by building and overseeing programs
- Organized and lead activities and for groups of up to 30m
- Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care
- Adjusted activity plans to better engage users of differing ability or interest levels
- Protected safety of every person enjoying recreational activities at magnuson park community center by enforcing disciplined and consistent policies
- Explained principles, techniques and safety requirements of different activities to participants to prevent injury
- Set up decorations, equipment and food service stands for various entertainment activities overseeing programs
- Developed camp emergency procedures and shared them with other counselors in preparation for serious events or injury.
Education
High School Diploma -
Evergreen Senior High
Seattle, WA06-2023
Some College (No Degree) -
The Evergreen State College
Olympia, WASkills
- Restocking
- Relationship development
- Company standards
- First Aid/CPR
- Menu item familiarity
- Team Building
- Team management building
- Customer service
- Process improvement
- Organization
- Planning and coordination
- Order Processing
- Display Setup
- Customer Service
- Relationship Building
- Software troubleshooting
- Basic computer skills
- Strong computer skills
References
References available upon request.
Timeline
Retail Sales Associate
VFC
12.2023 - 03.2024
Store Associate
Albertsons
02.2023 - 11.2023
Gap Retail Associate
10.2021 - 01.2022
Fred Hutch Codeing for Cancer
08.2021 - 08.2021
UW Botanic Gardens Internship
07.2021 - 08.2021
Crew Member
Mcdonald's
07.2019 - 10.2019
Crew Member
Mcdonald's
07.2018 - 02.2019
Camp Counselor
Seattle parks and rec
07.2017 - 09.2017
High School Diploma -
Evergreen Senior High
Some College (No Degree) -
The Evergreen State College
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