Treness Shrewsbury
Bulverde,TX
Summary
Seasoned Petty Officer First Class offering 20 years of service in United States Navy. Intelligent, insightful and well-organized with excellent decision-making abilities and sound judgment. Ready to take on challenging, growth-oriented position dedicated to mission success.
Overview
23
23
years of professional experience
Work History
ProSales Specialist/Lumber Customer Service Associate
Lowe's
12.2022 - Current
- Interpreted clients' needs and introduced services to fit specific requirements.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Car Salesman
Red McCombs Ford
09.2022 - 11.2022
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Outlined sales, warranty and service procedures.
- Maintained compliance with all service, quality and regulatory standards.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Located desired vehicles at auctions and other dealerships.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Senior Game Advisor
GameStop
06.2022 - 07.2022
- Helped management receive, inventory and display games and game-related devices and properly processed damaged merchandise for return.
- Demonstrated games and gaming devices to customers unfamiliar with technology, answered questions and made recommendations.
- Provided timely feedback and recommendations to management based on customer interactions.
- Maintained clean and orderly store throughout work shift.
- Operated cash register, capably transacting sales, returns, refunds and exchanges.
Construction Surveillance Technician
Falken Industries
02.2021 - 05.2022
- Maintain integrity of build site/building by observing all construction projects on site.
- Ensure all personnel follow site security policies.
- Report daily progress to company leadership.
- Communicate clearly with Contractors to ensure questions and concerns are addressed.
Cryptologic Technician
United States Navy
01.2001 - 02.2021
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Handled administrative requirements smoothly and efficiently, including maintaining records and submitting time-sensitive reports.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Maintained energy and enthusiasm in fast-paced environment.
- Handled day-to-day running of division 32, ensuring high levels of productivity and progression.
- Maintained strict confidentiality of information.
- Advised Admiral of 10th Fleet on operations, intelligence and risk assessments in daily briefings.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Identified issues, analyzed information and provided solutions to problems.
- Developed team communications and information for meetings.
- Supported intelligence operations through timely analysis and dissemination of critical information.
Leading Petty Officer
United States Navy
08.2013 - 02.2021
- Conducted and tracked 88 monthly General Military Trainings for 100+ Sailors; ensured 100% completion.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Used coordination and planning skills to achieve results according to schedule.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Worked closely with Leading Chief Petty Officer to maintain optimum levels of communication to effectively and efficiently complete projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Exceeded goals through effective task prioritization and great work ethic.
Service Liaison
United States Navy, USN
03.2014 - 08.2016
- As Navy and Marine Corps Service Liaison, expertly performed billet maintenance on 600+ DoN billets; coordinated with 20+ site SELs to ensure all Naval Personnel were accurately tracked and placed in the proper mission.
- Conducted weekly audits on 3000+ joint service billets to ensure proper placement of service members and to prevent billets from becoming multi-encumbered.
- As Human Resources NCOIC, led a multiservice team in the flawless management of 3000+ service billets and processing of 200+ joint awards.
Education
No Degree - Spanish
Defense Language Institute
Monterey, CA02.2003
High School Diploma -
PikeView High School
Athens, WV06.1998
Skills
- Communication with teams
- Safety guidelines
- Training expertise
- Maintaining equipment
- Flexible & Adaptable
- Customer Service
- Critical thinking
- Professional telephone demeanor
Timeline
ProSales Specialist/Lumber Customer Service Associate
Lowe's
12.2022 - Current
Car Salesman
Red McCombs Ford
09.2022 - 11.2022
Senior Game Advisor
GameStop
06.2022 - 07.2022
Construction Surveillance Technician
Falken Industries
02.2021 - 05.2022
Service Liaison
United States Navy, USN
03.2014 - 08.2016
Leading Petty Officer
United States Navy
08.2013 - 02.2021
Cryptologic Technician
United States Navy
01.2001 - 02.2021
No Degree - Spanish
Defense Language Institute
High School Diploma -
PikeView High School
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