Trenia Cecil
Stanville,KY
Summary
Dynamic Store Manager with a proven track record at Cato Fashions, excelling in customer service and problem-solving. Enhanced store performance through effective inventory control and staff training, fostering a collaborative environment. Recognized for implementing visual merchandising strategies that significantly boosted sales while maintaining high customer satisfaction.
Overview
21
21
years of professional experience
Work History
Store Manager
Cato Fashions
Pikeville, KY
07.2011 - 02.2025
- Led daily operations to optimize store performance and enhance customer satisfaction.
- Trained and mentored staff, fostering a culture of teamwork and accountability.
- Implemented visual merchandising strategies to drive sales and improve product presentation.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager
Peebles Department Store
Pikeville, KY
09.2003 - 09.2010
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Completed point of sale opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
High School Diploma -
Betsy Layne High School
Betsy Layne, KYNo Degree - Business
Prestonsburg Community College
Prestonsburg, KYSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organizatio
Timeline
Store Manager
Cato Fashions
07.2011 - 02.2025
Store Manager
Peebles Department Store
09.2003 - 09.2010
High School Diploma -
Betsy Layne High School
No Degree - Business
Prestonsburg Community College