Treniece Burrel
Northwest Indiana,IN
Summary
Highly professional, administrator, proficient written and verbal communicator. Possessing good judgment and decision-making skills. Effectively manages time by prioritizing workload. Experience with software systems for purchasing, hiring employees, and student records. Committed to quality work and acquiring knowledge to produce said work. Efficient in flexible/fast-paced environments with independence. Exercises a high level of accuracy through careful attention to detail, even under pressure. Maintains confidentiality with sensitive information. Excellent customer service skills. Committed to working with diverse communities and able to build strong partnerships professionally.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant (Multi-Departmental)
Indiana University Northwest
01.2025 - Current
- Successfully support seven departments and 3 department heads administratively.
- Processed and completed hiring/contracts/onboarding process for adjuncts/professors of multiple departments.
- Completed course scheduling Passes.
- Provide departmental representation/s at Campus events.
- Support executive staff through managed scheduling and coordination of departmental meetings and events.
- Streamlined administrative processes by leveraging software systems like ADRX, IUIE, BUY.IU, KFS, 25 Live, IU Ready Space, Emburse, Egencia, to name a few. for purchasing, hiring, and faculty, staff and student records.
- Managed workload and competing priorities effectively to meet deadlines in a fast-paced environment.
- Communicated complex information clearly and professionally, both verbally and in writing.
- Provided exceptional service to students, faculty, and staff in person and via email.
- Coordinated travel arrangements or reimbursements for faculty, ensuring compliance with university policies and budget guidelines.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Coordinated travel arrangements for potential hires, ensuring cost-effective and timely accommodations and transportation.
- Maintain filing system for historical documents, preserving important company records and improving access to information.
- Built and maintained excellent relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Maintained accuracy and confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
Administrative Assistant (SSS/Career Services/Biology/Modern Languages departments)
Indiana University Northwest
10.2023 - 05.2025
- Streamlined office processes to enhance operational efficiency.
- Provided front-line support for inquiries via phone, email, and in-person interactions.
- Utilized digital filing systems to reduce paperwork and improve document retrieval times.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in the preparation of departmental reports and presentations.
- Delivered excellent customer service through prompt responses to staff and student inquiries, addressing concerns effectively, and building strong relationships.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent staff/faculty/student relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Liaised between faculty, staff and students and maintained effective lines of communication.
- Facilitated timely participation in special projects to meet organizational and departmental objectives.
Education
Bachelor of Arts - Psychology
Indiana University Northwest
01-2025
Associate of Science - Psychology
Ivy Tech Community College
01-2021
Skills
- Administrating
- Organizing
- Planning
- Microsoft Office
- Microsoft Excel
- Microsoft outlook
- Critical thinking
- Professional communication
- Excel spreadsheets
- Relationship building
- Microsoft PowerPoint
- Event coordination
Certification
- Intro to Compliance 2024
- FERPA Compliant 2024
- Employee Title IX Compliance Training 2024
- Office of Civil Rights Compliance Training 2025
Timeline
Administrative Assistant (Multi-Departmental)
Indiana University Northwest
01.2025 - Current
Administrative Assistant (SSS/Career Services/Biology/Modern Languages departments)
Indiana University Northwest
10.2023 - 05.2025
Bachelor of Arts - Psychology
Indiana University Northwest
Associate of Science - Psychology
Ivy Tech Community College