TRENT BABB
Charlotte,NC
Summary
Experienced loan officer with a strong desire to secure and excel in a full-time role at Jobot. Possesses exceptional interpersonal skills, time management abilities, and problem-solving capabilities that can be leveraged for the benefit of the organization. Seeks professional challenges that will allow for contribution to organizational success and further development of industry expertise. Committed to delivering outstanding results and providing exceptional customer service, ready to make a significant impact in a dynamic and fast-paced environment.
Overview
7
7
years of professional experience
Work History
LICENSED MORTGAGE LOAN OFFICER
NVR Mortgage
01.2020 - Current
- Excelled in consistently reaching and exceeding sales objectives, closing over 115 clients in 2023 and earning the distinction of being a top-performing loan officer.
- Expanded knowledge base on a wide range of mortgage products, enabling more tailored customer service.
- Maintained high customer satisfaction with prompt and accurate loan status updates
- Elevated levels of customer satisfaction by offering customized solutions to meet specific needs.
- Collaborated with clients, processing teams, and third parties to expedite loan closings through clear and concise communication.
- Implemented efficient organizational systems for tracking application progress, resulting in streamlined workflows.
MORTGAGE LOAN PROCESSOR
NVR Mortgage
07.2017 - 12.2019
- Worked closely with Loan Officers to deliver efficient and precise client assistance throughout the entire mortgage process
- Provided professional advice on loan applications by interviewing applicants, reviewing applications and verifying information gathered.
- Demonstrated exceptional ability to handle over 100 loan applications annually, delivering results that exceeded established processing timeframes.
- Enhanced the efficiency of the mortgage team by conducting loan document review, data entry tasks, and maintaining effective client communication.
- Optimized organizational efficiency by effectively managing and maintaining precise electronic files for all mortgage-related documents within company databases.
- Closely collaborated with customers in face-to-face interactions as well as via phone conversations to respond to queries, handle transactions efficiently, and successfully address any issues raised.
Education
Bachelor of Arts - Political Science
Denison University
Granville, Ohio05.2017
Skills
- Product Education
- Effective Communication
- Customer service-focused
- Attention to Detail
- Interpersonal Skills
- Adaptability and Flexibility
- Problem-solving abilities
- Loan Origination
- Sales
- Pipeline Management
- Goal-Oriented
Accomplishments
2023 President's Club Award Recipient
Timeline
LICENSED MORTGAGE LOAN OFFICER
NVR Mortgage
01.2020 - Current
MORTGAGE LOAN PROCESSOR
NVR Mortgage
07.2017 - 12.2019
Bachelor of Arts - Political Science
Denison University
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