Trent Carey
Omaha
Summary
Risk professional with 8 years of experience in fraud prevention and strategic planning. Skilled in data-driven decision making and leading cross-functional teams to improve risk management processes, resulting in a significant reduction in fraud exposure. Committed to fostering collaboration and developing high-performing teams to meet organizational goals.
Overview
14
14
years of professional experience
Work History
Sr. Risk Operations Manager
Fiserv
Omaha
11.2019 - 08.2025
- Executed risk assessments and mitigation strategies across 3,500 financial institutions.
- Enhanced decision-making through implementation of data-driven fraud analysis approaches.
- Partnered with senior leadership to create comprehensive business continuity plans.
- Developed a high-performing Risk Operations team via strategic recruitment and development initiatives.
- Streamlined risk management processes by leading cross-functional teams effectively.
- Promoted best practices organization-wide for vendor management and compliance adherence.
- Created and implemented training programs that improved understanding of risk procedures.
- Mitigated fraud exposure through robust monitoring and reporting mechanisms.
Fraud Strategist
First Data
Omaha
06.2018 - 11.2019
- Provide training to new fraud strategists
- Collaborated with cross-functional teams to develop and execute strategic initiatives aligned with organizational objectives.
- Provided actionable insights based on data-driven analysis, enabling informed decision-making across all levels of the organization.
- Implemented innovative solutions for optimizing processes, resulting in increased efficiency and reduced fraud losses
- Engaged in continuous process improvement efforts that led to more efficient workflows saving both time and resources.
- Fostered strong customer relationships to gather insights and tailor processes to meet their needs.
- Led cross-functional teams to launch successful products, meeting all project timelines.
Fraud and Risk Analyst
Fiserv/First Data
Omaha
06.2016 - 06.2018
- Collaborated with cross-functional teams to support comprehensive fraud prevention tools.
- Fielded client inquiries relating to full suite of fraud and risk tools.
- Served as subject matter expert responsible for supporting authorization process and all related authorization tools.
- Fostered culture of continuous improvement, identifying and implementing process optimizations.
- Developed comprehensive knowledge base for easy access by all team members, significantly reducing onboarding time.
- Served as liaison between technical experts and business stakeholders to ensure alignment on project objectives and deliverables.
Strategic Automated Command and Control Operator
United States Air Force
Offutt Afb
11.2014 - 05.2016
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Demonstrated adaptability during unexpected situations, implementing contingency plans as needed to maintain uninterrupted operations.
- Managed 4-man team to ensure the mission was being performed both efficiently and accurately.
- Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
- Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
- Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
- Consistently met deadlines and requirements for all production work orders.
- Trained junior members of IT team regarding network security and troubleshooting of data circuits.
- Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.
- Functioned as a technical support expert to aid the end users whenever issues arose with the system or their equipment.
Alternate Missile Warning Center Operator
United States Air Force
Offutt
04.2011 - 11.2014
- Oversaw the daily performance of computer systems
- Ensured all end users were able to monitor their systems
- Aided workplace readiness by participating in weekly training scenarios to ensure mission effectiveness
- Provided technical support to end users whenever issues arose with their equipment
- Kept leadership informed of any and all issues that were happening in the workplace
- Maintained accurate records of all equipment issues for future tracking and auditing purposes
Education
Bachelors - Cyber-Security, Network Security, Introduction to cyber threats, IT assessments and audits
Bellevue University
Bellevue, NE05.2019
Associate of Science - Cyber Systems Operations: CompTIA Security+, System administration
Community College of The Air Force
Offutt Afb, NE04.2011
EMT - Emergency Medical Technician
Western Nebraska Community College
Scottsbluff, NE12.2005
Skills
- Collaborative teamwork
- Adaptability to changing priorities
- Cross-functional collaboration
- Effective communication
- Vendor management
- Incident management
- Loss forecasting
- Strategic planning
- Team leadership
- Fraud prevention
- Data-driven decision making
- Project management
Websites
Timeline
Sr. Risk Operations Manager
Fiserv
11.2019 - 08.2025
Fraud Strategist
First Data
06.2018 - 11.2019
Fraud and Risk Analyst
Fiserv/First Data
06.2016 - 06.2018
Strategic Automated Command and Control Operator
United States Air Force
11.2014 - 05.2016
Alternate Missile Warning Center Operator
United States Air Force
04.2011 - 11.2014
Bachelors - Cyber-Security, Network Security, Introduction to cyber threats, IT assessments and audits
Bellevue University
Associate of Science - Cyber Systems Operations: CompTIA Security+, System administration
Community College of The Air Force
EMT - Emergency Medical Technician
Western Nebraska Community College