Trent Cutbirth
Piedmont,OK
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Customer-savvy FOH Team member accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
1
1
year of professional experience
Work History
FOH Team Member
Chick-fil-A
01.2023 - 08.2023
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Resolved customer complaints promptly and professionally, resulting in satisfied guests returning to our establishment.
- Assisted management in monitoring inventory levels, reducing waste by properly stocking items according to demand.
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
- Prepared food orders efficiently while adhering to strict food safety guidelines, delivering high-quality products consistently.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
High School Diploma -
Piedmont High School
Piedmont, OK07.2024
Skills
- Reservation Management
- Phone Etiquette
- Salesmanship
- Order Taking
- Organizational skills
- Cash handling
- Cleanliness
- Menu knowledge
- Positive attitude
- Problem-solving
- Customer service
- Adaptability
- Table setting
- Attention to detail
- Excellent communication
- Money Handling
- Training and Mentoring
- Professional Appearance
Timeline
FOH Team Member
Chick-fil-A
01.2023 - 08.2023
High School Diploma -
Piedmont High School
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