Results-driven Operations Manager with expertise in budget management, quality assurance, and regulatory compliance. Proven ability to enhance team productivity and foster positive customer relationships.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Operations Manager
Town Of Wickenburg
Wickenburg, Arizona
02.2013 - 08.2026
Managed daily operations, ensuring efficiency and regulatory compliance.
Supervised employee workflows to maximize productivity and uphold quality standards.
Managed three departmental budgets to ensure effective allocation of resources.
Ensured safety regulation compliance and maintained a safe work environment for personnel.
Resolved customer complaints promptly to maintain optimal satisfaction levels.
Education
High School Diploma -
Wickenburg High School
Wickenburg, AZ
05-1984
Skills
Regulatory compliance
Quality assurance
Project management
Budget management
Team supervision
Staff management
Customer relationship management
Problem solving
Certification
OSHA 30 Certified
ATSSA Traffic Control Supervisor
FEMA IS-100c Incident Command Systems
FEMA IS-200c Basic Incident Command for Initial Response