Trent Morrison
Business Manager And Customer Service
LUBBOCK,TX
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Business Manager and Accountant
Big Wolf Vending
Lubbock, TX
11.2017 - Current
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Improved business profits through innovative cost containment and revenue generation techniques.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Assisted with hiring process and training of new employees.
Field Project Coordinator
Wholesale Electric Supply Co. Of Houston
Corpus Christi, TX
05.2016 - 10.2017
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained database and spreadsheets with accurate inventory and status.
- Responded to requests for information on materials to inquiring parties.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Guest Service Associate
Palmilla Beach Golf Club
Port Aransas, TX
04.2014 - 04.2016
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
Guest Service Associate
Foresight Golf Group
Corpus Christi, TX
02.2013 - 03.2014
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
Guest Services Associate
Star Ranch Golf Course
Hutto, TX
01.2009 - 08.2012
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Interacted with customer service team to deliver consistent, exceptional service to all guests.
- Gave information about course attractions and provided directions.
Education
Associate of Science - General Business And Accounting
Texas A&M University - Corpus Christi
Corpus Christi, TX 08.2012 - 04.2015
High School Diploma -
Hutto High School
Hutto, TX 08.2009 - 07.2012
Skills
Contract Management
Timeline
Business Manager and Accountant
Big Wolf Vending
11.2017 - Current
Field Project Coordinator
Wholesale Electric Supply Co. Of Houston
05.2016 - 10.2017
Guest Service Associate
Palmilla Beach Golf Club
04.2014 - 04.2016
Guest Service Associate
Foresight Golf Group
02.2013 - 03.2014
Associate of Science - General Business And Accounting
Texas A&M University - Corpus Christi
08.2012 - 04.2015
High School Diploma -
Hutto High School
08.2009 - 07.2012
Guest Services Associate
Star Ranch Golf Course
01.2009 - 08.2012
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