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Associate Principal Engineer

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Enhanced customer satisfaction by effectively applying CompTIA A+, Security+, and Network+ certifications to resolve technical issues.,Improved client relationships through proactive communication and service excellence.,Drove customer service success by implementing management strategies that increased efficiency and client retention.

Resourceful System Technician with high-level technical skills and extensive IT industry background. Served many business and residential customers during past year and resolved 89% of issues without specialty team escalation. Diversified knowledge base and commitment to customer satisfaction leading to optimum outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

An ambitious and highly flexible high school graduate.
Starting college this fall for Network Systems Administration.
Knowledgeable in various types of computer- related hardware and software and the latest technological devices and trends. Committed to assisting consumers in finding the correct product(s) for their needs as well as answering any questions they may have. Seeking new opportunities to enhance my communication skills, both in person and in writing, to effectively connect with colleagues and consumers. Wanting new opportunities to enhance and broaden my skillset.

Trent Porter

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Computer Repair Technician

Student Associate Technician

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High School Diploma With Technical Honors and Academic Honors -

Bachelor's Degree, Computer and Information Technology -

Comptia A+ Workshop, Comptia Net+ Workshop, & Web Development Workshop -

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Computer Repair Technician

Student Associate Technician

High School Diploma With Technical Honors and Academic Honors -

Bachelor's Degree, Computer and Information Technology -

Comptia A+ Workshop, Comptia Net+ Workshop, & Web Development Workshop -

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