Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Trent Rau

Worden,MT

Summary

Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Helpful professional commended as valuable team player with expertise in hot side commercial kitchen equipment and HVAC. Ready to bring 13 years of relevant work experience.

Overview

13
13
years of professional experience

Work History

Service Technician

Hobart/ Gary Brink INC
09.2018 - Current
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Tested systems, noting issues and completing preventive maintenance.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.

Service Technician

Rc Refrigeration
01.2011 - 08.2018
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.

Education

High School Diploma -

Skyview High School
Billings, MT

Skills

  • Time Tracking
  • Equipment Troubleshooting
  • Project Oversight
  • Work Documentation
  • Customer Service
  • Technical Support
  • Hand Tool Expertise
  • Mechanical Abilities
  • Diagnostics Expertise
  • Installation and Repair
  • Problem and Issue Resolution

References

  • Eric Riggs (406)694-7906
  • Doug Word (406)794-8229
  • Kristie Dennis (406)998-9921



Timeline

Service Technician

Hobart/ Gary Brink INC
09.2018 - Current

Service Technician

Rc Refrigeration
01.2011 - 08.2018

High School Diploma -

Skyview High School

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Trent Rau