Trent Stevens
Indianapolis,IN
Summary
Hardworking Shift Leader skilled at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
4
4
years of professional experience
Work History
Delivery Driver
DoorDash
05.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
Shift Lead
Donatos Pizzeria
03.2020 - 07.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Established positive rapport with customers and staff members alike through strong communication skills.
Education
Data Science
Indiana University Bloomington
Bloomington, IN05.2026
High School Diploma -
Franklin Central High School
Indianapolis, IN05.2022
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Dependable and reliable
- Punctual and Reliable
- Conflict Resolution
- Work Delegation
- Loss Prevention
Timeline
Delivery Driver
DoorDash
05.2023 - Current
Shift Lead
Donatos Pizzeria
03.2020 - 07.2022
Data Science
Indiana University Bloomington
High School Diploma -
Franklin Central High School
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