Dependable general worker with a proven ability to efficiently complete tasks across diverse environments. Proficient in operating manual labor equipment while maintaining cleanliness and organization. Strong focus on safety and adaptability, contributing effectively to team dynamics and overall productivity.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Snow Tubing Manager
River Riders Family Adventure Resort
Harpers Ferry, West Virginia
11.2025 - Current
Trained and mentored staff on customer service and adventure activity protocols, enhancing team readiness and guest satisfaction.
Monitored guest feedback to identify service enhancements and improve activity offerings.
Facilitated team meetings to resolve operational challenges and strengthen communication among staff.
Oversaw daily operations, ensuring seamless guest experiences and adherence to safety protocols.
Evaluated staff performance, promptly addressing any issues that arose.
Enforced customer service standards, effectively resolving problems to maintain quality service.
Adventure Park Manager
River Riders Family Adventure Resort
Harpers Ferry, West Virginia
06.2025 - Current
Managed daily operations of park facilities and attractions, enhancing visitor engagement.
Supervised staff training and performance, fostering high-quality customer experiences.
Coordinated logistics and scheduling for family adventure programs, maximizing participation.
Oversaw staff to ensure exceptional guest experiences during all park activities.
Performed maintenance on courses and managed grounds work, including mowing and trimming.
Aerial Guide
River Riders Family Adventure Resort
Harpers Ferry, West Virginia
04.2023 - 06.2025
Led guided tours for groups, prioritizing safety and adherence to protocols.
Engaged participants with informative commentary on local ecology and geography during tours.
Assisted with harness fittings and equipment checks to ensure tour readiness.
Performed safety checks and routine maintenance on equipment to identify issues promptly.
Administered first aid during zip line rides, ensuring prompt care for any injuries.