Detailed Produce Manager bringing 3 years of produce management experience. Well-versed in communicating with customers to offer top-quality service, as well as training highly effective teams to deliver quality service and performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Produce Manager
Publix Supermarkets Store
03.2018 - Current
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Identified and communicated customer needs to supply chain capacity and quality teams.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Managed pricing updates accurately according to corporate guidelines, ensuring correct signage was displayed throughout the department.
Optimized product rotation procedures to minimize spoilage while maintaining ample stock levels for customer convenience.
Leveraged data and analytics to make informed decisions and drive business improvements.
Coached and mentored new team members.
Participated in regular department meetings to discuss performance metrics, strategies for improvement, and upcoming promotional activities.
Prep Cook
Beef O Bradys
05.2016 - 03.2018
Prepared and served various food items in fast-paced [Type] environment.
Coordinated checklists to keep kitchen clean, stocked and sanitary.
Sharpened knife skills, resulting in precise cuts and reduced preparation time.
Conserved resources by utilizing proper portion control techniques during meal preparation.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Barista
Starbucks
04.2012 - 06.2016
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Used POS system to accurately enter orders and process payments.
Recommended products based on solid understanding of individual customer needs and preferences.
Mortuary Transporter
Brasota Inc
02.2015 - 05.2016
Increased operational efficiency with thorough documentation of transport logs, mileage records, and fuel consumption.
Maintained accurate and detailed records of patient transportation to enable tracking history and report to management.
Upheld compliance with federal, state, and local regulations governing commercial transportation operations.
Maintained confidentiality of patient data and condition to safeguard health information.
Reduced delivery times by planning optimal routes and adhering to strict schedules.
Education
Licensed Emergency Medical Technician - Emergency Medical Technician
Impact EMS
Iowa ( Remote Student )
11.2023
Skills
Staff Management
Needs Assessment
Budget Administration
Task Delegation
Radio Frequency Knowledge
Information Reporting
FCC regulations
Equipment Installation
Radio operation
Decision-Making
Signal Monitoring
Punctual and Dependable
Schedule Preparation
Preventive Maintenance
Performance reviewing
Problem Resolution
Customer Relationship Management (CRM)
Idea Development and Brainstorming
Workforce Management
Onboarding and Orientation
Customer Service
Good Judgment
Certification
Licensed Emergency Medical Tech
Licensed Ham Radio Operator
Timeline
Assistant Produce Manager
Publix Supermarkets Store
03.2018 - Current
Prep Cook
Beef O Bradys
05.2016 - 03.2018
Mortuary Transporter
Brasota Inc
02.2015 - 05.2016
Barista
Starbucks
04.2012 - 06.2016
Licensed Emergency Medical Technician - Emergency Medical Technician