Kevin Micuch
Hudson
Summary
I am a professional and hard worker with over 20 years of customer service experience. Experienced in leading dynamic teams in an encouraging, positive atmosphere. I am a quick learner and am very interested and eager to learn new roles and responsibilities with an open mind. I possess a dedicated work ethic and am looking for new opportunities to be able to grow and excel.
Overview
22
22
years of professional experience
Work History
Assistant Produce Manager
Publix
08.2022 - Current
- Forecasted produce orders during peak times and throughout the year to meet customer demand.
- Reviewed monthly financial results with managers to identify opportunities to improve profitability.
- Oversaw financial performance of department by analyzing sales figures, conducting inventory, and making recommendations for improvement.
- Trained, coached, and mentored staff on produce operations including handling, storage, preparation and display techniques.
- Continuously improved processes and procedures within the department to maximize efficiency, reduce waste, and increase overall profitability.
Grocery/Produce Clerk
Publix
01.2007 - 08.2022
- Identified customer needs and offered solutions through outstanding problem-solving abilities.
- Utilized excellent communication skills when dealing with colleagues or customers.
- Handled customer complaints professionally and resolved issues promptly.
- Handled stocking, inventory management and product rotation duties efficiently.
- Practiced safe food handling techniques when receiving, storing, preparing, displaying, wrapping, cutting, weighing or sorting produce products.
Grocery Clerk
Heinen's Supermarkets
05.2004 - 01.2007
- Unloaded inventory trailers and trucks to receive merchandise and verify orders.
- Helped customers with loading purchased items into their vehicles.
Education
High School Diploma -
Pasco Hernando State College
New Port Richey, Floridaundefined
Lakeland Community College
Kirtland, OhioSkills
- Merchandising strategies
- Retail inventory management experience
- Staff management
- Work planning and prioritization
- Customer service
- Staff training
- Ordering procedures
- Task delegation
- Stock rotation
- Problem solving
Timeline
Assistant Produce Manager
Publix
08.2022 - Current
Grocery/Produce Clerk
Publix
01.2007 - 08.2022
Grocery Clerk
Heinen's Supermarkets
05.2004 - 01.2007
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Lakeland Community College
High School Diploma -
Pasco Hernando State College