Summary
Overview
Work History
Education
Skills
Timeline
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Trentice Molette

Alexandria,LA

Summary

Outgoing Greeter with 3 years of experience in customer service. Successful at directing customers efficiently and answering questions thoroughly. Proven history of maintaining cleanliness and order for store entrances. Reliable Greeter with personable demeanor and outstanding knowledge of customer service. Adept at quickly verifying purchase receipts and answering questions kindly and comprehensively. Highly detail-oriented with commitment to professionalism and excellence. High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Hardworking Usher focused on maximizing team productivity and customer satisfaction. Quality- and service-minded professional leveraging 4 years' experience in the field. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Cashier/Greeter

Buffalo Wild Wings
11.2022 - Current
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Acted as first point of contact for visiting clients and customers.
  • Answered customer questions and pointed individuals in right directions.
  • Provided friendly, attentive service throughout peak times for responsive customer care.
  • Recommended products and services to customers based on personalized needs.
  • Fielded customer complaints and notified managers.
  • Processed cash, credit and debit transactions accurately, limiting discrepancies.
  • Took information about guests' party size, led to seating and offered menus.
  • Created accurate customer profiles to facilitate future purchases.
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests

Cashier

Rasing Canes
02.2022 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.

Cashier

Subway Restaurants
12.2021 - 05.2022
  • Restocked and organized merchandise in front lanes.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Private Caregiver

First Name Basis
06.2021 - 08.2021
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

High School Diploma -

Grant High School
Dry Prong, LA
05.2020

Skills

  • Table Setting Arrangements
  • Needs Assessment
  • Cooking Methods
  • Beverage Preparation
  • Price Memorization
  • Buffet Setup and Takedown
  • Professional Relationships
  • Table Bussing
  • Dining Customer Service

Timeline

Cashier/Greeter

Buffalo Wild Wings
11.2022 - Current

Cashier

Rasing Canes
02.2022 - 07.2022

Cashier

Subway Restaurants
12.2021 - 05.2022

Private Caregiver

First Name Basis
06.2021 - 08.2021

High School Diploma -

Grant High School

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Trentice Molette