Summary
Overview
Work History
Education
Skills
Hunting, Fishing, and Camping
Timeline
Generic

Trenton Dooley

North Richland Hills,TX

Summary

Dynamic leader with a proven track record at Dutch Bros Coffee, excelling in staff training and development, and enhancing operational efficiency. Skilled in workforce management and maintenance, adept at fostering professional relationships and driving high-quality service delivery. Expert in multitasking and decision-making, significantly improving team performance and customer satisfaction.


Outdoor enthusiast for the past 30 years, with profound knowledge and skills pertaining to all situations therein. Strongly motivated to continue the family tradition of contributing to the betterment and protection of our wildlands.

Overview

10
10
years of professional experience

Work History

Manager

Dutch Bros Coffee
09.2021 - 09.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established team priorities, maintained schedules and monitored performance.

Manager's Assistant

Flying Pie Pizzeria
08.2018 - 09.2021
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.

Kitchen Manager

Chile's
11.2016 - 07.2018
  • Checked and tested foods to verify quality and temperature.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
  • Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.

Automotive Technician

Auto Trim Design of West Idaho
03.2015 - 07.2018
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Repaired and replaced worn and damaged components.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.

Education

High School Diploma -

Borah High School
Boise, ID
05.2007

Skills

Staff Training and Development

Workforce Management

Product Management

Decision-Making

Multitasking

Managing Operations and Efficiency

Employee Coaching and Mentoring

Hand and power tools

Maintenance and repairs

Outdoor Enthusiast

Outdoor Survival Skills

Outdoor Education

Hunting, Fishing, and Camping

Been an avid hunter and fisherman since age 11

Timeline

Manager

Dutch Bros Coffee
09.2021 - 09.2024

Manager's Assistant

Flying Pie Pizzeria
08.2018 - 09.2021

Kitchen Manager

Chile's
11.2016 - 07.2018

Automotive Technician

Auto Trim Design of West Idaho
03.2015 - 07.2018

High School Diploma -

Borah High School

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Trenton Dooley