Trenton Gallo
Bedford,NH
Summary
I recently finished college and earned my liberal arts associate degree. I currently work in a fast-paced sales environment and I am looking to change careers into an apprenticeship. My experience within the trade includes being mentored by a data center maintenance technician during my internship with Navisite. Each day on the job, I was exposed to working on chiller towers and CRAC units. Outside of my internship, I've worked around skilled tradesmen for a few jobs I’ve had over the years. I have gained valuable experience with customer service and relationship building at my current job. I thoroughly and carefully complete tasks because I set high standards for my work. I am an excellent candidate for this position because I am a self-motivated individual who strives for a job well done.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Center Services Technician Intern
NaviSite
Andover, MA
05.2022 - 08.2022
- Assisted maintenance technician with troubleshooting any operational issues within a critical environment.
- Collected data during routine testing to determine any cause of failure.
- Utilized a variety of hand tools including screwdrivers, pliers, cutters and power drills.
- Cleared debris built up below cooling towers to increase operating efficiency.
- Pulled used cables to be salvaged for additional revenue.
Sales Associate
Manchester Music Mill
Manchester, NH
11.2022 - Current
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to assist with troubleshooting potential product related issues.
- Reorganized sales floor to maximize profits.
Prime Shopper
Whole Foods Market Inc
Bedford, NH
06.2021 - 11.2022
- Continuously increased number of orders per hour by creating an efficient work flow.
- Multitasked between fulfilling orders ontime while also communicating with in store customers.
- Worked to find appropriate replacement items when the desired product was out of stock.
Meat Clerk
Whole Foods Market Inc
Bedford, NH
02.2020 - 06.2021
- Worked behind a meat counter with a strong knowledge of the product to assist customers.
- Ensured the department was sanitized to proper standards as well as maintaining proper safety procedures.
- Prepared new products to be sold in meat case while monitoring expiration dates to ensure freshness.
Ramp Agent
Delta Global Services, DGS
Manchester, NH
03.2019 - 12.2019
- Loaded and unloaded aircrafts with baggage and cargo safely.
- Operated heavy machinery and drove equipment carefully in a dangerous and secured environment.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Worked with a sense of urgency to ensure on-time departure.
- Guided aircraft to the gate.
Education
Associate of Arts - Liberal Arts And Sciences
05.2023
Skills
- Over 8 years of customer service experience
- Relationship building
- Excellent communication skills
- Product demonstration
- Knowledge of various hand tools
- OSHA compliance
- Operations monitoring
- Quality control
Certification
- Drivers License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate - Manchester Music Mill
11.2022 - Current
Data Center Services Technician Intern - NaviSite
05.2022 - 08.2022
Prime Shopper - Whole Foods Market Inc
06.2021 - 11.2022
Meat Clerk - Whole Foods Market Inc
02.2020 - 06.2021
Ramp Agent - Delta Global Services, DGS
03.2019 - 12.2019
Manchester Community College - Associate of Arts, Liberal Arts And Sciences
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