Summary
Overview
Work History
Education
Skills
Timeline
Generic
Trenton Han

Trenton Han

San Jose,CA

Summary

Proactive project manager with expertise in staff training and a proven ability to enhance productivity and customer service. Focused on fostering collaboration within teams to drive operational success. Quick to adapt and acquire new skills, effectively applying knowledge to navigate change and challenges.

Overview

7
7
years of professional experience

Work History

Shift Leader

Philz Coffee
San Jose, California
06.2024 - Current
  • Supervised and led employees to maintain productivity and customer service levels.
  • Supervised daily operations and ensured adherence to company standards.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Implemented process improvements to enhance workflow efficiency.
  • Maintained an organized work environment by delegating tasks to staff.
  • Upheld company standards and compliance requirements for operations.

Shift Lead

Devil & Angel
Milpitas, California
12.2023 - 06.2024
  • Coached and trained employees and managed daily work assignments to enhance operations.
  • Developed training program for new staff on menu items and customer service standards to ensure consistent service quality.
  • Oversaw inventory management and coordinated supply orders to maintain optimal stock levels.
  • Completed opening and closing duties to facilitate business operations.
  • Enhanced store appearance by organizing cleaning, stocking, and merchandise display to create inviting customer environment.

Boba Barista

Pekoe
San Jose, California
11.2021 - 03.2022
  • Crafted customized boba drinks tailored to individual customer preferences, enhancing customer satisfaction.
  • Welcomed customers and provided detailed menu information, facilitating informed choices.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Oversaw daily operations and synchronized team activities to streamline service during busy periods.
  • Maintained cleanliness and organization of the workspace throughout shifts.
  • Followed food safety guidelines to ensure product quality and hygiene standards.
  • Communicated effectively with team members regarding work schedules and customer needs.

Shift Lead

Teaspoon
Campbell, California
08.2019 - 04.2021
  • Supervised team members during peak shifts to enhance service delivery efficiency.
  • Provided guidance and support to team members, fostering a collaborative work environment.
  • Maintained cleanliness and organization of workspace throughout shifts to uphold health standards.
  • Managed inventory levels and ordered supplies to optimize stock availability.

Education

Bachelor of Science - Business Administration And Management

San Jose State University
San Jose, CA
12-2027

Skills

  • Project management
  • Staff training and development
  • Work delegation
  • Team leadership
  • Problem-solving
  • Team motivation

Timeline

Shift Leader

Philz Coffee
06.2024 - Current

Shift Lead

Devil & Angel
12.2023 - 06.2024

Boba Barista

Pekoe
11.2021 - 03.2022

Shift Lead

Teaspoon
08.2019 - 04.2021

Bachelor of Science - Business Administration And Management

San Jose State University
Trenton Han