Trenton Harren
Auburn,WA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier/Pizza Maker
Papa Murphy's
4435 A Street SE, Auburn WA 98002
12.2022 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions using knowledge of sales and store promotions.
- Redeemed coupons to discount purchases.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
Volunteer
Cowlitz Timber Trails Association
01.2020 - Current
- Helped with prep, set up and breakdown of community and public events
- Maintained safe work site by cleaning trails, helping clean membership lots and coordinating work from grounds
- Removed and properly disposed of debris to maintain worksite safety
Education
Associate of Science - Computer And Information Systems Security
Green River Community College
06.2023
Associate of Science - Computer And Information Systems Security
Green River Community College
Auburn, WA09.2023
Skills
- Computer Skills
- Teamwork and Collaboration
- Positive Attitude
- Attention to Detail
- Organized and Efficient
- Cash Handling
- Customer Complaint Resolution
- Inventory Stocking
- Employee Training
- Team Collaboration
- Refunds and Exchanges
- Cleaning and Sanitizing
- Adaptable and Flexible
Additional Information
4 years of electronics (360 hours), 2 years of Photography these provided knowledge of how to solder lead wire on a circuit board and additionally these aspects taught me how to use these type of tools: Screwdriver, Hammer, Pliers, Wrench, Coping Saw, Spirit Level, Hex Keys, Hand Drill, Tape measure.
Timeline
Customer Service Cashier/Pizza Maker
Papa Murphy's
12.2022 - Current
Volunteer
Cowlitz Timber Trails Association
01.2020 - Current
Associate of Science - Computer And Information Systems Security
Green River Community College
Associate of Science - Computer And Information Systems Security
Green River Community College