Trenton Holewa
Eden Prairie,MN
Summary
Results-oriented professional with extensive experience in leadership, operations, and problem resolution. Skilled in training and mentoring teams, fostering collaboration, and cultivating strong client relationships to drive sales and profitability. Committed to operational excellence and enhancing customer satisfaction.
Overview
15
15
years of professional experience
Work History
General Manager
The Forge
Chaska, MN
09.2021 - Current
- Oversaw daily operations, ensuring alignment with strategic goals and operational efficiency.
- Developed and implemented process improvements, enhancing productivity and service quality.
- Developed and implemented strategies to increase sales and profitability.
- Trained and mentored team members, fostering a collaborative work environment.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Customer Support Specialist
Western National Insurance
Edina, MN
08.2020 - 09.2021
- Executed standard operating procedures and established practices to deliver prompt customer service to underwriters.
- Updated client account information to ensure compliance with underwriter specifications.
Accessories Sales Associate
NorthStar Ford
Duluth, MN
05.2018 - 08.2020
- Assisted in merchandising accessories to enhance product visibility and drive sales.
- Exceeded monthly sales targets through upselling techniques and tailored product suggestions.
- Fostered a positive shopping experience through engaging conversations about personal style choices aimed at building long-term loyalty.
Corporal
United States Marine Corps
05.2011 - 05.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Conducted training programs for international participants to promote cultural awareness and teamwork.
Education
No Degree - Business
College of Saint Scholastica
Duluth, MNHigh School Diploma -
Maple Grove Senior High School
Maple Grove, MN05-2010
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Administrative skills
- Relationship building
- Time management
- Customer relationship management
Timeline
General Manager
The Forge
09.2021 - Current
Customer Support Specialist
Western National Insurance
08.2020 - 09.2021
Accessories Sales Associate
NorthStar Ford
05.2018 - 08.2020
Corporal
United States Marine Corps
05.2011 - 05.2015
No Degree - Business
College of Saint Scholastica
High School Diploma -
Maple Grove Senior High School