I am a technical Network Engineer with a strong focus on diagnostics and repair, known for my attention to detail and systematic approach. I enhance system performance by thoroughly evaluating and addressing hardware and software issues. I have a proven track record of resolving problems, improving customer satisfaction, and driving operational improvements. I specialize in leveraging internal and external relationships to tackle complex challenges and work with Zero Trust technologies like ThreatLocker, Auto Elevate, & SASE solutions. I collaborate with vendors, colleagues, and other external sources to improve response times for support tickets, combining my expertise with diverse professional networks for high-quality support.
As an innovative Network Engineer, I provide reliable connectivity solutions for multi-site installations, integrating fixed wireless, terrestrial, and satellite systems to streamline network infrastructure on an enterprise scale. I am trusted to develop fast and secure infrastructure plans for facilities and networking hubs.
With 4 years of experience as a Network Security Engineer, I have protected companies from external threats and disruptions. I serve as a primary safeguard against bad actors, educate colleagues on best practices and network safety protocols, and protect networked assets through preventive and reactive measures. I am also very customer-driven, focusing on delivering exceptional service and ensuring client satisfaction in every aspect of my work.