Trenton Johnston
Altoona
Summary
Results-driven Scale Technician with proven skills in technical troubleshooting, equipment maintenance, and customer relationship management. Expertise in conducting calibrations and resolving scale malfunctions to enhance operational efficiency. I am a quick learner when it comes to new methods and new technology.
Overview
7
7
years of professional experience
Work History
Scale Technician
Siouxland Scale Service
Pleasant Hill
04.2022 - Current
- Conducted routine calibrations and maintenance on various scales, ensuring compliance with industry standards and regulations.
- Assisted in the installation of new weighing systems, ensuring accurate setup and optimal performance for client operations.
- Provided technical support to customers, resolving inquiries, and ensuring effective use of weighing equipment.
- Diagnosed and repaired scale malfunctions, improving operational efficiency, and minimizing downtime for clients.
- Conducted routine maintenance on equipment to uphold operational efficiency.
- Calibrated scales to ensure precise measurements for various industries.
- Installed and repaired weighing systems in commercial and industrial environments.
- Assisted customers with troubleshooting and technical support for scale issues.
- Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
- Adjusted electronic components according to established guidelines in order to improve accuracy.
- Responded quickly to emergency situations involving malfunctioning or damaged scales.
- Recommended and sold new equipment when necessary.
- Identified and corrected loose connections, frayed wires, and insufficient insulation.
- Put scale components on a wireless or wired network when needed.
Movie Theater Employee
Cinemark XD
Altoona
12.2018 - 02.2020
- Assisted guests with ticket purchases and seating arrangements.
- Maintained cleanliness of theaters before and after screenings.
- Handled customer inquiries and resolved issues promptly.
- Collaborated with team members to manage busy shifts efficiently.
- Trained new employees on operational procedures and customer service standards.
- Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
- Assisted with opening and closing duties such as counting money in the register drawer and setting up theaters for showings.
- Operated cash registers to process customer transactions for tickets and concession items.
- Provided excellent customer service by addressing questions or concerns from guests promptly and politely.
- Performed ushering duties and assisted customers with seating.
Education
Some College (No Degree) - Psychology
Simpson College
Indianola, IASkills
- Equipment maintenance
- Problem solving
- Attention to detail
- Effective communication
- Electronic diagnostics
- Excellent communication
- Multitasking Abilities
- Workload prioritization
- Safety protocols
- Technical troubleshooting
- Weighing systems installation
- Electronic component adjustment
- Customer relationship management
- Proficient with a forklift
- Following instructions
- Skid steer operation
Timeline
Scale Technician
Siouxland Scale Service
04.2022 - Current
Movie Theater Employee
Cinemark XD
12.2018 - 02.2020
Some College (No Degree) - Psychology
Simpson College